A few weeks ago I started having digital distorsion from one of my cdroms when playing a cd. I called Dell and after 2 hours on the phone they decided to send out a new drive. When that didn't work they said it was the ribon cable. When that didn't work they said oh well have to reinstall you OS. I was wondering if there is anything else that i can do. I did that just a few months ago and do not want to do it again. The problem is so strange, my lower cdrom works, just not the one on top. The distorsion is heard in every audio program. The guys at Dell said they have never heard of anything like this. Help would be appreciated if you can.