Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Epson V600 scanner error code.  (Read 9067 times)

0 Members and 1 Guest are viewing this topic.

MrRhyl

    Topic Starter


    Starter

    • Experience: Familiar
    • OS: Windows 10
    Epson V600 scanner error code.
    « on: May 27, 2021, 05:39:12 AM »
    I have an Epson V600 scanner that produces the error code E425-B301 every time I try to scan. I have reinstalled the drivers from Epson website (more than once), set to run as admin, ensured WIA is set to automatic etc but problem persists. I have a second V600 scanner that works fine regardless of USB port used and use the same cables/leads with the second one.
    If I switch on the scanner while it is disconnected from my laptop it sits there quietly until I connect it to the laptop via USB. It then flashes a blue light a few times and the red error light comes on. The error code shown above keeps returning. I've searched the web and can't find the meaning of the code, however many seem to have the same problem, even with new models, but no solution.
    Any and all help appreciated.

    patio

    • Moderator


    • Genius
    • Maud' Dib
    • Thanked: 1769
      • Yes
    • Experience: Beginner
    • OS: Windows 7
    Re: Epson V600 scanner error code.
    « Reply #1 on: May 27, 2021, 07:00:56 AM »
    If its a USB printer remove the epson app in add/remove.
    Re-boot the PC and leave the printer off and re-install the software.
    Do not turn on the printer til it prompts you to...
    " Anyone who goes to a psychiatrist should have his head examined. "

    MrRhyl

      Topic Starter


      Starter

      • Experience: Familiar
      • OS: Windows 10
      Re: Epson V600 scanner error code.
      « Reply #2 on: May 27, 2021, 08:33:25 AM »
      Tried - same thing happens. As soon as the scanner "knows" it's connected to my laptop the same thing happens i.e. red error flashing light and same error code comes up. As I said everything works perfectly with my other scanner therefore I presume (presumption being the mother of all *censored* ups) the fault must be within the scanner itself.

      patio

      • Moderator


      • Genius
      • Maud' Dib
      • Thanked: 1769
        • Yes
      • Experience: Beginner
      • OS: Windows 7
      Re: Epson V600 scanner error code.
      « Reply #3 on: May 27, 2021, 09:23:30 AM »
      Have you looked up the code at the Epson site ? ?
      " Anyone who goes to a psychiatrist should have his head examined. "

      MrRhyl

        Topic Starter


        Starter

        • Experience: Familiar
        • OS: Windows 10
        Re: Epson V600 scanner error code.
        « Reply #4 on: May 27, 2021, 09:50:09 AM »
        Did that too! Can't find it anywhere. All I could find was a list of printer error codes which were no use at all.

        MrRhyl

          Topic Starter


          Starter

          • Experience: Familiar
          • OS: Windows 10
          Re: Epson V600 scanner error code.
          « Reply #5 on: May 27, 2021, 01:30:37 PM »
          Might be useful - when I check my scanner under Devices and Printers it informs me that the device is working normally (even though the red error light is flashing!).