Thank you for the quick response, i do have adaware om my computer and as a matter of fact now that im thinking about it i had just cleaned out my computer and ran adaware right before the problem started. My IPS tried to help over the phone but everything they told me to try was so off the wall and didnt work, but i am on a dial up connection and everytime they told me to try to do something new i would have to hang up, shut down computer then call back, and got someone new everytime. My modem is 56k. wow i have been on for 14 minutes and haven got kick yet. mabe the problem just went away by itself. we will see. thanks for your help. marybeth