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Author Topic: sounds problem  (Read 9844 times)

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orange09

  • Guest
sounds problem
« on: July 21, 2006, 05:07:22 PM »
My pc does not produce any sounds. I dont know where to start. Please help!!  Here are some info..

Computer Profile Summary
Computer Name:  The-7oe54ggm5pd (in THECHILDRENS)
Profile Date:  Friday, July 21, 2006 6:03:42 PM
Advisor Version:  7.1h
Windows Logon:  Administrator
 
  
Click here for Belarc's System Management products, for large and small companies.  
  
Operating System   System Model
Windows 2000 Professional Service Pack 3 (build 2195)   Dell Computer Corporation OptiPlex GX150
System Service Tag: 1S8BM01 (support for this PC)
Chassis Serial Number: 1S8BM01
Enclosure Type: Space-saving
Processor a   Main Circuit Board b
700 megahertz Intel Celeron
32 kilobyte primary memory cache
128 kilobyte secondary memory cache   Board: Dell Computer Corporation OptiPlex GX150
BIOS: Dell Computer Corporation A02 02/21/2001
Drives   Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
70.01 Gigabytes Hard Drive Free Space

LG CD-ROM CRD-8482B
3.5" format removeable media [Floppy drive]

ST380013A [Hard drive] (80.03 GB) -- drive 0, s/n 5JV5V20D, rev 3.06, SMART Status: Healthy   254 Megabytes Installed Memory

Slot 'DIMM_A' has 256 MB
Slot 'DIMM_B' is Empty
  Local Drive Volumes
    
c: (NTFS on drive 0) 80.02 GB 70.01 GB free
 
  Network Drives
  None detected
Users (mouse over user name for details)   Printers
local user accounts last logon
 Administrator 7/21/2006 2:46:52 PM (admin)
local system accounts
 ASPNET never  
 Guest never  


 Marks a disabled account;    Marks a locked account    None detected  
Controllers   Display
Standard floppy disk controller
Intel(r) 82801BA Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]   Intel(r) 82815 Graphics Controller [Display adapter]
Sampo eView17p [Monitor] (15.7"vis)
Bus Adapters   Multimedia
Standard Universal PCI to USB Host Controller (2x)   None detected
Communications   Other Devices
  
3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible)
 primary   Auto IP Address:  192.168.1.64 / 24
 Gateway:  192.168.1.254
 Dhcp Server:  192.168.1.254
 Physical Address:  00:B0:D0:F1:16:3F
  
Networking Dns Server:  192.168.1.254
   Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (2x)
Virus Protection [Back to Top]  
No details available  
Missing Microsoft Security Hotfixes [Back to Top]  
No details available
Installed Microsoft Hotfixes [Back to Top]  
DataAccess
    Q832483  on 6/24/2006  (details...)
    KB870669    (details...)
Internet Explorer 6
    SP1
        KB883939-IE6SP1-20050428.125228  on 6/24/2006  (details...)
Internet Explorer
    SP1    (SP1)
    Q823353    (details...)
Windows 2000
    SP-1
        Q816093  on 6/24/2006  (details...)
    SP3
        Q282522[SP]  on 5/23/2006  (details...)
    SP4
        Q323172  on 6/24/2006  (details...)
        Q323255  on 6/24/2006  (details...)
        Q324096  on 6/24/2006  (details...)
        Q326830  on 6/24/2006  (details...)
        Q326886  on 6/24/2006  (details...)
        Q329115  on 6/24/2006  (details...)
        Q329170  on 6/24/2006  (details...)
        Q329553  on 6/24/2006  (details...)
        Q329834  on 6/24/2006  (details...)
        Q810649  on 6/24/2006  (details...)
        Q810833  on 6/24/2006  (details...)
        Q811630  on 6/24/2006  (details...)
        Q814033  on 6/24/2006  (details...)
        KB817606  on 6/24/2006  (details...)
    SP5
        KB819696  on 6/24/2006  (details...)
        KB823182  on 6/24/2006  (details...)
        KB823559  on 6/24/2006  (details...)
        KB824105  on 6/24/2006  (details...)
        KB826232  on 6/24/2006  (details...)
        KB828035  on 6/24/2006  (details...)
        KB828741  on 6/24/2006  (details...)
        KB828749  on 6/24/2006  (details...)
   Windows 2000
    SP5 (continued)
        KB835732  on 6/24/2006  (details...)
        KB837001  on 6/24/2006  (details...)
        KB839643  on 6/24/2006  (details...)
        KB839645  on 6/24/2006  (details...)
        KB840987  on 6/24/2006  (details...)
        KB841356  on 6/24/2006  (details...)
        KB841533  on 6/24/2006  (details...)
        KB841872  on 6/24/2006  (details...)
        KB841873  on 6/24/2006  (details...)
        KB842526  on 6/24/2006  (details...)
        KB842773  on 6/23/2006  (details...)
        KB871250  on 6/24/2006  (details...)
        KB873333  on 6/24/2006  (details...)
        KB873339  on 6/24/2006  (details...)
        KB885250  on 6/24/2006  (details...)
        KB885835  on 6/24/2006  (details...)
        KB885836  on 6/24/2006  (details...)
        KB888113  on 6/24/2006  (details...)
        KB890046  on 6/24/2006  (details...)
        KB890859  on 6/24/2006  (details...)
        KB891781  on 6/24/2006  (details...)
        KB893066  on 6/24/2006  (details...)
        KB893086  on 6/24/2006  (details...)
        KB893803V2  on 6/23/2006  (details...)
        KB894320  on 6/24/2006  (details...)
        KB896358  on 6/24/2006  (details...)
        KB896422  on 6/24/2006  (details...)
Windows Media Player 9
    SP0
        KB885492  on 6/24/2006  (details...)
Windows Media Player
    Q828026    (details...)
    SP0
        Q828026  on 6/24/2006  (details...)
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GX1_Man

  • Guest
Re: sounds problem
« Reply #1 on: July 21, 2006, 05:14:00 PM »
Belarc will not help with sound card identification if the drivers are not loaded. Everest Home will help. Just download and run and post the report file here. You will learn a lot about your computer.

http://www.majorgeeks.com/download4181.html

For a Dell, ALL the drivers ever released are available on their site.

http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen

Just put in your service tag OR choose Optiplex/GX150 on the ruight side, choose your operating system and off you go.
« Last Edit: July 21, 2006, 05:14:49 PM by GX1_Man »
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orange09

  • Guest
Re: sounds problem
« Reply #2 on: July 21, 2006, 05:23:19 PM »
tHIS IS WHAT I DOWNLOADED. IT IS CORRECT?

Creative Labs Sound Blaster 64 PCI
Driver
 
Release Title: Audio: Creative Labs Sound Blaster 64 PCI, Driver, Windows 2000, English, Multi System, v. 5.0.0.0029, A07
Release Date: 3/29/2000
Criticality: Optional
Description: This executable will extract the software update to your hard disk drive and prompt you to begin the installation procedure.
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orange09

  • Guest
Re: sounds problem
« Reply #3 on: July 21, 2006, 05:41:23 PM »
This is what i got from EVEREST. what shud i do next??


EVEREST Home Edition © 2003-2005 Lavalys, Inc.

--------------------------------------------------------------------------------
 
    
  Version   EVEREST v2.20.405  
  Homepage   http://www.lavalys.com/  
  Report Type   Report Wizard  
  Computer   THE-7OE54GGM5PD  
  Generator   Administrator  
  Operating System   Microsoft Windows 2000 Professional 5.0.2195 (Win2000 Retail)  
  Date   2006-07-21  
  Time   18:40  


Summary

--------------------------------------------------------------------------------
 
      
  Computer:  
   Operating System   Microsoft Windows 2000 Professional  
   OS Service Pack   Service Pack 3  
   DirectX   4.07.00.0700 (DirectX 7.0)  
   Computer Name   THE-7OE54GGM5PD  
   User Name   Administrator  
  
  Motherboard:  
   CPU Type   Intel Celeron, 700 MHz (10.5 x 67)  
   Motherboard Name   Dell OptiPlex GX150  
   Motherboard Chipset   Intel Solano i815E  
   System Memory   253 MB (SDRAM)  
   BIOS Type   Phoenix (02/21/01)  
   Communication Port   Communications Port (COM1)  
   Communication Port   Communications Port (COM2)  
   Communication Port   ECP Printer Port (LPT1)  
  
  Display:  
   Video Adapter   Intel(r) 82815 Graphics Controller (4 MB)  
   3D Accelerator   Intel i752  
   Monitor   Sampo AlphaScan 718 (000001)  
  
  Multimedia:  
   Audio Adapter   Intel 82801BA ICH2 - AC'97 Audio Controller [B-1]  
  
  Storage:  
   IDE Controller   Intel(r) 82801BA Bus Master IDE Controller  
   Floppy Drive   Floppy disk drive  
   Disk Drive   ST380013A (80 GB, 7200 RPM, Ultra-ATA/100)  
   Optical Drive   LG CD-ROM CRD-8482B (48x CD-ROM)  
   SMART Hard Disks Status   OK  
  
  Partitions:  
   C: (NTFS)   76308 MB (66755 MB free)  
  
  Input:  
   Keyboard   Standard 101/102-Key or Microsoft Natural PS/2 Keyboard  
   Mouse   PS/2 Compatible Mouse  
  
  Network:  
   Network Adapter   3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible) (192.168.1.64)  
  
  Peripherals:  
   USB1 Controller   Intel 82801BA ICH2 - USB Controller 1 [B-1]  
   USB1 Controller   Intel 82801BA ICH2 - USB Controller 2 [B-1]  
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GX1_Man

  • Guest
Re: sounds problem
« Reply #4 on: July 21, 2006, 06:15:46 PM »
« Last Edit: July 21, 2006, 06:17:02 PM by GX1_Man »
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orange09

  • Guest
Re: sounds problem
« Reply #5 on: July 21, 2006, 06:24:41 PM »
sorry but the link that u just gave brings me nowhere.
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orange09

  • Guest
Re: sounds problem
« Reply #6 on: July 21, 2006, 06:35:33 PM »
i downloaded this from driverguide.com - 82801 BA/BAM AC'97 Audio Controller

do i have a sound card? what is my sound card anyway? or is this the sound card that i need?

deng. im so confused. LOL.
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GX1_Man

  • Guest
Re: sounds problem
« Reply #7 on: July 21, 2006, 06:38:43 PM »
Go back to the page where you downloaded the soundblaster and choose the first option under sound for the Analog Devices.

You have onboard sound (located on the motherboard) not a sound card but you DO have sound. Dell driveres are preferred to get this resolved. (For some reason that link to the driver wouldn't work, but try again as instructed.)
« Last Edit: July 21, 2006, 06:40:33 PM by GX1_Man »
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orange09

  • Guest
Re: sounds problem
« Reply #8 on: July 21, 2006, 06:41:16 PM »
what? where is that? what page?
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GX1_Man

  • Guest
Re: sounds problem
« Reply #9 on: July 21, 2006, 06:48:16 PM »
http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen
 
Just put in your service tag OR choose Optiplex/GX150 on the ruight side, choose your operating system and off you go.  


Additional Info:

That system has been upgraded since it was originally shipped new on 5/30/01. The original 128 meg RAM has been upgraded to a 256 meg. and the original 10 gig drive has been replaced with an 80 gig. That should be all you need for Windows 2000.

Here is the manual:

http://support.dell.com/support/edocs/systems/opgx150/en/ug/index.htm
« Last Edit: July 21, 2006, 06:49:11 PM by GX1_Man »
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orange09

  • Guest
Re: sounds problem
« Reply #10 on: July 21, 2006, 06:48:25 PM »
In Choose a Device for Download, shall i choose Audio Drivers?
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GX1_Man

  • Guest
Re: sounds problem
« Reply #11 on: July 21, 2006, 06:50:44 PM »
Yes, when you choose that you will get 5-6 choices. The Analog Devices is the top one. It is a SoundMax driver (when you get it installed).
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orange09

  • Guest
Re: sounds problem
« Reply #12 on: July 21, 2006, 06:57:22 PM »
OK. THen i am lead to this page....    C:\Dell\Drivers\R45973\README.HTM    ....Should i click Install Now? when i did click it, it said .. error installing iKernel.exe
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GX1_Man

  • Guest
Re: sounds problem
« Reply #13 on: July 21, 2006, 07:00:01 PM »
No, click on Download Now, right below the file name  R45973.EXE
« Last Edit: July 21, 2006, 07:01:54 PM by GX1_Man »
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orange09

  • Guest
Re: sounds problem
« Reply #14 on: July 21, 2006, 07:20:13 PM »
Ok. Shall i unzip the files?
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