INFECTED CSRSS.EXE FILE

[SIMSHI]

hi guys hope you can help. i have the above named file but it is infected and it is a critical file to run windows and cannot delete it as access is denied i have tried replacing with a fresh copy but i will not do it. will i have to run a clean install of xp or is there another way round it
chers matt

[GX1_Man]

Try running your scan and repair in safe mode with system restore off.

[SIMSHI]

thanks Gx1-man will this enable me to delete the file then replace with anotherand as it is in the vault of avg will i have to delete this one aswell
all the best
cheers simshi

[GX1_Man]

You can delete the one in the vault and then overwrite the one you have or just install the new one.  

[cyberwitch]

Hello GX1_MAN. I have this problem of the infected csrss file. I have deleted the one in the virus vault, scanned & repaired in safe mode, tried to replace/overwrite the file, yet I still get the message 'csrss application cannot be run in win32 mode'. Where have I gone wrong & what can I do next? I don't know much about computers, (but I'm learning!) so please give any advice/instructions in simple terms. Many thanks.  :-?

[GX1_Man]

Try this.

Online Virus Scan and Spyware Scan  
http://www.pandasoftware.com/products/activescan.htm  
  

[GX1_Man]

Have a read here:

http://www.google.com/search?hl=en&q=fix+CSRSS.EXE+

[cyberwitch]

Tried pandasoft but my browser does not support it - & am sorry, I should have said I'm running Mozilla Firefox browser, coz everytime I use InternetExplorer I get hijacked.  

[GX1_Man]

You have multiple malware issues. How do you plan to get over this? Do you have a real Windows CD to reinstall when that becomes necessary? There is no magical fix to this.

Have a read:

http://www.computerhope.com/cgi-bin/yabb/YaBB.cgi?num=1149948530