Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Error messages by Internet Explorer  (Read 2830 times)

0 Members and 1 Guest are viewing this topic.

Excaliber

  • Guest
Error messages by Internet Explorer
« on: December 13, 2006, 09:30:54 AM »
While reading or sending e-mail and sometimes while browsing the Internet, an error will pop up:

IE has encountered a problem with an add-on and needs to close.
Addon: fdcatch.dll. Company name: Fresh Devices.

A possible symptom also is, while in Outlook Express, I get an error:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems,
network prolems, or a long period of inactivity. Account:'mail.comcast', Server:'mail.comcast.net', Protocol:
POP3,Port:110,Secure[SSL]:No, socket Error:10053, Error Number:0x800CCC0F.

This last one has already caused a back up of 14 e-mails in the "out" box.

Excaliber
« Last Edit: December 13, 2006, 11:43:52 AM by Excaliber »

soybean



    Genius
  • The first soybean ever to learn the computer.
  • Thanked: 469
  • Computer: Specs
  • Experience: Experienced
  • OS: Windows 10
Re: Error messages by Internet Explorer
« Reply #1 on: December 13, 2006, 10:02:40 AM »
Have a read here, regarding fdcatch.dll: http://www.file.net/process/fdcatch.dll.html, and you could Google for more.

How frequent does the Outlook Express error occur?  You may need to contact comcast tech support on that problem.

« Last Edit: December 13, 2006, 10:03:26 AM by soybean »

Excaliber

  • Guest
Re: Error messages by Internet Explorer
« Reply #2 on: December 13, 2006, 11:53:05 AM »
To Soybean:

The error happens often and randomly. I might have to check with Comcast! Thanks for the info!
Would this error also cause the problem with IE? Or visaversa?

Excaliber
« Last Edit: December 13, 2006, 11:54:51 AM by Excaliber »

soybean



    Genius
  • The first soybean ever to learn the computer.
  • Thanked: 469
  • Computer: Specs
  • Experience: Experienced
  • OS: Windows 10
Re: Error messages by Internet Explorer
« Reply #3 on: December 13, 2006, 12:13:11 PM »
I believe the IE issue and the OE problem are not related.  

Excaliber

  • Guest
Re: Error messages by Internet Explorer
« Reply #4 on: December 13, 2006, 12:58:00 PM »
Soybean,

Thanks. I'll try one at a time. Hopefully the first one will help lead toward the second.

Excaliber
« Last Edit: December 13, 2006, 12:59:22 PM by Excaliber »

soybean



    Genius
  • The first soybean ever to learn the computer.
  • Thanked: 469
  • Computer: Specs
  • Experience: Experienced
  • OS: Windows 10
Re: Error messages by Internet Explorer
« Reply #5 on: December 13, 2006, 03:19:11 PM »
Let us know how it goes.  Someone will be available if you need more help.