Re-Install Outlook

[Jp]

What is the best way to reinstall Outlook Express;

I have the following comments from software manufacturer,
this would involve fixing my fax modem,

No, this is not AOL related problem. Most likely you have problems with compatibility with Microsoft Outlook.
We strongly recommend you to reinstall Microsoft Outlook.

In last hand, please select your Microsoft Outlook as default email client.You may continue using AOL as long as you want but when prompted to make AOL default, please cancel.

Can anyone provide me with some good advice ?

Will be apprecitaed   !

Jp

[Zylstra]

It honestly sounds a bit fishy...

Outlook Express should not have difficulties if your modem drivers are installed, as OE (meaning Outlook Express) does not manage the device or drivers, the Microsoft Windows Hardware configuration does that for you, not OE.

But then again, OE doesent send Faxes, the Microsoft Fax Wizard does.


Please give us more information on the problem at hand: What is being accomplished, what happened, and overall what is going on.
Also include some information on your operating system.

[soybean]

Well, Jp, you've said Outlook Express and you've said Outlook.  Which is it?

[Jp]

soybean,

It is Outlook Express

Prior to 2003,
I used a Compaq Notebook, OS w98, I got used to the this brand Fax, and had installed in my Compaq;
 
OS: Microsoft Windows XP
Home Edition
Version 2002
Service Pack 1
128 MB of RAM
Browser D Microsoft Internet Explorer Version 6
Modem-Conexant HSFiV90V92 56K PCI Modem on COM3

Message from FAX Manuf.
According to information file you have sent to us, your Microsoft Outlook has most likely been uninstalled. If this is the case, Outlook needs to be reinstalled in order for RingCentral 2000 /2002/2004 to function. This is due to the un-installation routine of Outlook it does not remove all of
the newer system components that it installed. The components happen to be those that this fax machine is extensively using, therefore this fax machine requires their integrity, which can only be achieved by reinstalling Outlook. There is no easy way to remove or
downgrade these remaining components, except, perhaps reloading Windows from scratch.

Jp

[Jp]

Concerning interreaction with the fax use, . .

I believe that in 98 in this mode C-notebook, the fax was installed, as stock, and therefore they had a interaction assignment with either MS, Compaq or Outlook, in any case e-mail use a modem config. to download e-m.

That may or not be of interest to you.

JP

[soybean]

As Zylstra555 said, "OE doesent send Faxes, the Microsoft Fax Wizard does."  OE has nothing whatsoever to do with faxing.

Outlook (I'm using Outlook 2003) can be used for faxing but it not required for faxing.  Did you have Outlook - I said Outlook, not Outlook Express - installed and then uninstall it?  

[Jp]

soybean,

I have Pre-Installed, computer came with Outlook Express,

Not using MS Faxing, use installed fax.

Jp

[soybean]

Well, all Windows operating systems since Windows 95 have had OE "pre-installed".  It's bundled with Internet Explorer, which is also on all Windows computers.  This will change with Windows Vista; OE will be replaced by Windows Mail, if I recall correctly.  

I get the impression you do not know the difference between OE and Outlook.  They are not the same thing.  Outlook is bundled with Microsoft Office (Word, Excel, Outlook, etc.) or can be purchased separately; it is not free.  

I believe the message you saw about "Outlook" was, indeed, referring to Outlook.  So, I'll ask again, "Did you have Outlook - I said Outlook, not Outlook Express - installed and then uninstall it?"

[Jp]

soybean,

I will gladly retrace my steps to be certain, the facts are straight,

I believe that the manufacturer's message, . . .

"
No, this is not AOL related problem. Most likely you have problems with compatibility with Microsoft Outlook.
We strongly recommend you to reinstall Microsoft Outlook."

Is the reason we are not seeing, "eye to eye".

I will get back to you on this, thanks much.

Jp

[Jp]

soybean,

*This is the latest of several responces, querying the component softwares in mention from the manufacturer of the non-MS fax software I have and is the, OE and Outlook subject being discussed, as follows;
----------------
Unfortunately there is no easy way to overcome this problem without instalation Microsoft Outlook.
-----------------
Came with Outlook Express installed, presently I use AOL e-mail.

Shall I continue and treat your instruction the same, as if it were MS Outlook ?
----------------------
Do not confuse Microsoft Outlook with Outlook Express, which comes with Windows.

Microsoft Outlook 2000 comes with Microsoft Office 2000, or as a separate application
Microsoft Outlook 98 comes as a separate application, since there is no Microsoft Office 98.
Microsoft Outlook 97 comes with Microsoft Office 97, or as a separate application.

Check if there is Microsoft Outlook in Windows Start > Programs, even if you get an error message trying to start it.

* I didn't have the slightest idea, that I would or should have both,
OE and Outlook,. .then apparently to solve the problem I am having, I guess that I need to install Outlook ?

Does that sound right ? My wxp should have both Outlook and Outlook Express installed ?

Jp

[Jp]

The Low Down

From Manuf. ;

Yes, I'am sure that your Microsoft Outlook was instaled and then uninstaled from your computer.
Unfortunately it's true that there is no way to overcome this problem.
Some time ago Microsoft company decide to not support Windows messaging system with Windows XP anymore.
This meens that in order to use the installed fax software with Windows XP you need to reinstall Microsoft Outlook.

[Jp]

soybean,

Have you had a chance to read the above latest replies ?

And regarding;

[highlight]

[highlight]Well, all Windows operating systems since Windows 95 have had OE "pre-installed".  It's bundled with Internet Explorer, which is also on all Windows computers.  [/highlight]


[size=12]I would like to know more about the Internet Express Bundle [/size]!

I do recall sometime ago when I took on AOL as my internet server, at that time I figured, to improve the performance of my system, and since I did not use or access IE and that I was getting all these pop-ups, and they seemed to originate from IE servers, etc. to uninstall IE, I had a difficult time doing this, but I do believe I uninstalled it, would that have somehow effected my Outlook installation ??, and possibly is the reason outlook is uninstalled ?

Jp

[Jp]

soybean,

OK, heres what I decided to do, . .

I found some remnants of Internet Express, and what I need to know is can I reinstall from these files, . .




Need to know a little more about the LAN connection considering that I will need the AOL connection to log on to internet access.

Have any experience's in modem management for this ?

Jp

[Jp]

Anyone  :exclamation  

:-?

I got it, I now have IE homepage working again !

All I need is to install outlook since it is needed for my fax software to work.

This seems to be a major item to install ?

Jp

[soybean]

And, you have an Outlook CD, right?

[Jp]

NO, I take it thats what I need ?

I'll be looking for one !

Thanks

Jp

[Jp]

Soybean,

Does the Sp2 Installation cover the re-installation of Windows Outlook.

It's not clear to me why I should have both Outlook Express and Outlook as a factory installed WXP-H

I have a laptop W-98 and searched for Outlook but could only find Outlook Express.

I have seen on the web, alot of D/L's for Outlook, but it's a little confusing there seems to be specifics for computers that use WXP as there OS but they atrt to differentiate, 2000, 2001,2002, 2003, etc.

And I see quite a few problems with installations and re-installing Outlook ?

I can not find a disc installation for this.

Can anyone help.

Jp

[soybean]

Does the Sp2 Installation cover the re-installation of Windows Outlook.
Jp

No.  

It's not clear to me why I should have both Outlook Express and Outlook as a factory installed WXP-H
Jp

Outlook is not factory installed. As I said in a previous post, "Outlook is bundled with Microsoft Office (Word, Excel, Outlook, etc.) or can be purchased separately; it is not free."  Some versions were only bundled with Office.  

If you don't have Outlook, you'll have to buy it. Period.  Do not buy it from a downloadable source because it's probably not legitmate.  Microsoft does not distribute Outlook by download.  You need to buy it on CD.  And, again, you may need to buy Office to get Outlook.  

And, if you buy it and it turns out you really didn't need it for faxing, don't blame me.  I don't use my computer to fax and I'm still not convinced that faxing can't be done without having Outlook installed.  It's your call.  I have nothing more to contribute on this matter.

[Jp]

   Correspondence
 Response (Mike) 03/09/2007 02:41 PM
Dear Jp,
Yes, I'am sure that your Microsoft Outlook was instaled and then uninstaled from your computer.
Unfortunately it's true that there is no way to overcome this problem.
Some time ago Microsoft company decide to not support Windows messaging system with Windows XP anymore.
This meens that in order to use Ringcentral software with Windows XP you need to reinstall Microsoft Outlook.


Soybean, You have answered my question, and I won't blame you as you can see from the above reply from the OEM, it is essential to re-install Outlook.

Thank you much, I appreciate your time and efforts.
  !!

Jp

[soybean]

One more comment: If you have no other significant interest in Outlook except to enable faxing, I think you can find much cheaper alternatives, such as http://www.rkssoftware.com/mightyfax/overview.html

[Jp]

soybean,

I've had my ups and downs with this fax company I'm with,
but I like their graphics, I had no idea I was going to run into a cost thing with outlook, they do offer D/L's which I hesitate against.

Jp

[Jp]

Don't ask me where this came from, but it definetly adds controversy to the past posts in this thread.

[highlight]I have verified our database and your Presario desktop is not
preinstalled with MS office 2000. So, it is not possible to reinstall
Microsoft Outlook 2000 or office 2000[/highlight]


Especially ;

Correspondence  
 Response (Mike) 03/09/2007 02:41 PM  
Dear Jp,
Yes, I'am sure that your Microsoft Outlook was instaled and then uninstaled from your computer.
Unfortunately it's true that there is no way to overcome this problem.
Some time ago Microsoft company decide to not support Windows messaging system with Windows XP anymore.
This meens that in order to use Ringcentral software with Windows XP you need to reinstall Microsoft Outlook.


Could anyone verify the previous, i.e., database, etc.

Jp

[Jp]

Hello Everyone,

I have two computers, one is a notebook, the OS is Windows 98,

the other is WXP, HE.

I have run a find search for;

winword.exe
excel.exe
outlook.exe

I can not find anything for these on either computer, these are suppose to be for MS Outlook, shouldn't I be able to find outlook on at least one of these machines ?


Jp

PS, I am seriously sorry for the Title it should have been Outlook rather than Outlook Express.

[soybean]

Well, all Windows operating systems since Windows 95 have had OE "pre-installed".  It's bundled with Internet Explorer, which is also on all Windows computers.  This will change with Windows Vista; OE will be replaced by Windows Mail, if I recall correctly. 

I get the impression you do not know the difference between OE and Outlook.  They are not the same thing.  Outlook is bundled with Microsoft Office (Word, Excel, Outlook, etc.) or can be purchased separately; it is not free. 

Again, MS Office and Outlook are not free.  To be legally installed on a computer, it must have been purchased. 

[Jp]

soybean,

It's all pretty new to me, you may have gathered that my software fax person, insist that I have uninstalled MS Outlook>

Now I am understanding that this is a software that somehow presents advantages to the computer user, and it must be purchased rather than finding it on your system prior to WV.

I am also understanding that it somehow is bundled with Internet Explorer, the program represented by an E- Icon on the desk top of many computers as a factory, MS installation.

If I have this correct, should not find some indication of its use in the computer file systems that reference IE on at least one of the computers ?


Jp

[soybean]

Jp, what am I going to do with you?  This has been made abundantly clear.  OE is bundled with IE; Outlook is not. 

[Jp]

soybean,
I don't know, . .but, . .what am I going to do with this, . .

Outlook
WMS presence:   Yes
Outlook Version:   <Error>
Outlook Mode:   <Error>
Outlook State:   Uninstalled
Modal Dialog On Start Problem:   No

and this, . .


Yes, I'am sure that your Microsoft Outlook was instaled and then uninstaled from your computer.
Unfortunately it's true that there is no way to overcome this problem.
Some time ago Microsoft company decide to not support Windows messaging system with Windows XP anymore.
This meens that in order to use Ringcentral software with Windows XP you need to reinstall Microsoft Outlook.

I believe you, because I never installed MS Outlook, but all this time according to the above, someone is misinformed by some information and I have no idea where it is originating 




In any case it is about the use of modem(s), and is not exactly an issue that stops me from using my computer for purposes I need it for, however,
I would like to know what went wrong,

The only thing I can say as before, I tried to uninstall IE, which may or may not be the source of my problem.

I actually believe that AOL upgrading to V-9, may have caused me some modem over-ride problems.

Jp

PS. If you would like to see the information report that was scanned for this software determination or think it would help I'll dig it up for you.

[soybean]

One more comment: If you have no other significant interest in Outlook except to enable faxing, I think you can find much cheaper alternatives, such as http://www.rkssoftware.com/mightyfax/overview.html

This does not require Outlook.  Get it and be done with this.

[soybean]

I just made an edit to my last post.  I intended to say, "This does not require Outlook."   I left out not.

[Jp]

soybean,

wait a minute !

I just received this;


As indicated in last info file some how you got operating windows messaging subsystem.
This is great.
In this case please try to create a new Windows Messaging profile and then setup RingCentral software to use that new profile.
Please follow this procedure:
1. Click Start > Setting > Control Panel
2. Double-click the Mail icon in the Control Panel
3. You will see a Services tab in the opened window.
4. Click the Show Profiles button on the bottom of the Services tab.
5. Click Add button on the General tab and you will see Microsoft Outlook Setup Wizard window.
6. Select Manually configure information services radio button.
7. Click Next button after that.
8. Enter the profile name you want and click Next button again.
9. On the next screen you will be prompted to add services necessary for this profile.
10. Click Add button and select Personal Folders.
11. You'll be prompted to enter file name when adding Personal Folders service.
12. Enter the name you would like to see and click OK button to add it to the services.
13. Click Add button and select Personal Address Book, click OK
14. Click OK button and then click Finish to activate changes.
15. Click Close button to exit Mail properties.
16. Start RingCentral software.
17. Select the new just created profile when prompted in the Email Setup during RingCentral software startup.


I do not have a mail Icon in control panel, . . What to do, will appreciate your walk through on this, if you are willing.

Jp

[soybean]

Uuuhhh ..., not again ...     

soybean,

wait a minute !

I just received this;


As indicated in last info file some how you got operating windows messaging subsystem.
This is great.
In this case please try to create a new Windows Messaging profile and then setup RingCentral software to use that new profile.
Please follow this procedure:
1. Click Start > Setting > Control Panel
2. Double-click the Mail icon in the Control Panel
3. You will see a Services tab in the opened window.
4. Click the Show Profiles button on the bottom of the Services tab.
5. Click Add button on the General tab and you will see Microsoft Outlook Setup Wizard window.
6. Select Manually configure information services radio button.
7. Click Next button after that.
8. Enter the profile name you want and click Next button again.
9. On the next screen you will be prompted to add services necessary for this profile.
10. Click Add button and select Personal Folders.
11. You'll be prompted to enter file name when adding Personal Folders service.
12. Enter the name you would like to see and click OK button to add it to the services.
13. Click Add button and select Personal Address Book, click OK
14. Click OK button and then click Finish to activate changes.
15. Click Close button to exit Mail properties.
16. Start RingCentral software.
17. Select the new just created profile when prompted in the Email Setup during RingCentral software startup.


I do not have a mail Icon in control panel, . . What to do, will appreciate your walk through on this, if you are willing.

Jp

You don't have a Mail icon because you don't have Outlook installed.  Installing it adds the Mail icon to your Control Panel. 

AGAIN:

One more comment: If you have no other significant interest in Outlook except to enable faxing, I think you can find much cheaper alternatives, such as http://www.rkssoftware.com/mightyfax/overview.html

This does not require Outlook.  Get it and be done with this.

[Jp]

Woops !@##@??

These *censored* software OEM's make me look so *censored* dumb 

Jp

[Jp]

Hey,
Did someone modify my last Post, i.e., . . d**n, ??

And Soybean, Here's what they said;

 As for messaging subsystem problem: Have you tried to create
new messaging profile as was described in previous message?
It's neccessary change either you have had Outlook installed or not.

I don't want you to get all disappointed that this is hopeless, but I needed to tell you this so that you might in some way profit by info.


 
Jp