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Author Topic: "Locking" abandoned malware topics?  (Read 15163 times)

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oddjob

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    "Locking" abandoned malware topics?
    « on: March 12, 2007, 05:49:02 AM »
    This comes out of a recent discussion between me and GX_1 Man.

    Many times a user will post a malware problem, with HJT log, but don't see it through to a conclusion. The user just abandons the thread.
     
    The trouble is that, when other visitors come along, they post on the "coat tails" of that thread because they have a similar problem rather than start their own thread.
     
    If the original user returns it causes untold confusion.
     
    What other sites do is to look through open malware threads and, if they've been abandoned by the OP, the thread is locked to prevent others posting to it. If the OP returns he/she can PM a mod/admin to reopen the discussion if need be.
     
    I can already see some of my threads being abandoned so I thought now would be the time to raise the point.
     
    What do you think should happen here at CH? Should mods/admins lock abandoned malware threads to stop "non-OP" posts?
     
    This is an example of a thread closed, reopened at the request of the OP then locked due to lack of responses.  
     
    http://forums.spybot.info/showthread.php?t=1011&page=2 (posts 16 onwards)
     
    Is this the kind of approach we should be adopting here at CH?

    I certainly think so but invite comments.

    By the way I am only suggesting locking malware topics not other threads.


    OJ

    EDIT: For claity I should also add that I believe "concluded" malware threads should also be locked, again, to prevent others from posting on the end of the discussion.
    « Last Edit: March 12, 2007, 09:39:25 AM by oddjob »

    unlovedwarrior



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      Re: "Locking" abandoned malware topics?
      « Reply #1 on: March 12, 2007, 08:34:22 AM »
      i think its a good idea. :)

      unlovedwarrior

      patio

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      Re: "Locking" abandoned malware topics?
      « Reply #2 on: March 12, 2007, 09:49:42 AM »
      Very good suggestion.
      You might also see if you can make a stickie of your list of Schools/sites to get accredited at in case there are others interested in taking up the good fight...
      " Anyone who goes to a psychiatrist should have his head examined. "

      oddjob

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        Re: "Locking" abandoned malware topics?
        « Reply #3 on: March 12, 2007, 11:20:59 AM »
        Well, that's 2 for "yes". Maybe wait and see what others think.

        Always remember ... once a thing like this is brought in .... somebeody has to monitor it and do the "locking". Any takers for the job?



        HJT Training sticky .... no problem. If the site wants it I will put something together.

        Somebody authorise me and I'll move on with it.


        OJ

        patio

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        Re: "Locking" abandoned malware topics?
        « Reply #4 on: March 12, 2007, 01:39:05 PM »
        I'm just the head dishwasher here so i can't help you in that department...
        But i think it's a good idea.
        " Anyone who goes to a psychiatrist should have his head examined. "

        Calum

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        Re: "Locking" abandoned malware topics?
        « Reply #5 on: March 12, 2007, 03:59:21 PM »
        I think it's a good idea.
        Now we just need a moderator to reply . . .
        I do see what you mean though, it does happen quite a lot and can cause confusion.

        CBMatt

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        Re: "Locking" abandoned malware topics?
        « Reply #6 on: March 12, 2007, 06:04:34 PM »
        I vote Yes for both suggestions.
        Quote
        An undefined problem has an infinite number of solutions.
        —Robert A. Humphrey

        oddjob

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          Re: "Locking" abandoned malware topics?
          « Reply #7 on: March 13, 2007, 03:56:00 PM »
          Please can we have some feedback/views from a mod. on these issues.

          Thanks.


          OJ

          patio

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          Re: "Locking" abandoned malware topics?
          « Reply #8 on: March 14, 2007, 01:32:42 PM »
          PM Sent.

          patio.  8-)
          " Anyone who goes to a psychiatrist should have his head examined. "

          GX1_Man

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          Re: "Locking" abandoned malware topics?
          « Reply #9 on: March 15, 2007, 10:52:17 PM »
          I'll be glad to lock posts as directed by OJ. Just a PM and a link are needed. I am out of town for a few days, but I will get to it as promptly as possible.

          oddjob

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            Re: "Locking" abandoned malware topics?
            « Reply #10 on: March 16, 2007, 03:57:38 AM »
            Thanks for the offer but I don't think you need help from me. ;D

            The whole thing is based on the premise that HJT logs have a very limited shelf life. After a couple of days we need to see a fresh log.

            So ... if the OP doesn't reply in a week you can take it that they aren't coming back but, if they do, the thread can be reopened.

            If a thread is resolved/concluded that will also need to be locked. Say something like ...


            If the thread is abandoned ....

            Due to lack of response this thread now locked.

            Should the original poster require it re-opening please PM GX_1 Man or a moderator.


            Similarly, if thread is concluded ......

            This thread lock this thread now that it is resolved.

            Should the original poster require it re-opening please PM GX_1 Man or a moderator.



            You choose your own wording if those don't suit.

            Cheers.


            OJ
            « Last Edit: March 16, 2007, 04:00:09 AM by oddjob »

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            Re: "Locking" abandoned malware topics?
            « Reply #11 on: March 17, 2007, 10:15:10 PM »
            I'm always try to accommodate any requests to the best of my ability and like the ideas however I personally couldn't accommodate the time required to go through and lock each of the posts. If however any of the moderators are open to taking on this task I have no issues with them doing this.

            Just make sure the post is resolved / finished before it's closed, so I don't get e-mails about premature locks. :)

            Also I think it would only be fair that more than one moderator takes on this task would hate for one individual to have to do all the work.
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            Fed

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              Re: "Locking" abandoned malware topics?
              « Reply #12 on: March 18, 2007, 01:20:59 PM »
              If it ain't broke don't fix it. :)

              oddjob

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                Re: "Locking" abandoned malware topics?
                « Reply #13 on: March 18, 2007, 04:06:58 PM »
                Quote
                If it ain't broke don't fix it. :)
                Sorry Fed ... don't follow.

                dl65

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                  Re: "Locking" abandoned malware topics?
                  « Reply #14 on: March 18, 2007, 09:53:40 PM »
                  I think that locking a completed and or abandoned thread would be a good idea ........ however, someone has to make the call so that, as the Admin points out, he isnt receiving Emails from irate members, who may have not replied for any number of reasons......
                  I tend to agree with GX1_Man...... if there is a thread that is required to be locked ...PM .... one of the mods and it will be looked after..... A.S.A.P. ....... ( pardon the pun)

                  dl65  ::)
                  « Last Edit: March 18, 2007, 09:54:33 PM by dl65 »
                  If you don't know the answer, it isn't a dumb question.