my pc crashed after installing NOD32 antivirus

[docallenlou]

good morning everyone!
i need all the help i can get from u guys.
i installed the NOD32 antivirus on my pc and found parite b virus,parite b unpacked virus,small K virus and trojan b virus...came from a yulgang bot/auto attack program received by my brother from a friend who plays the scions of fate online game.After scanning and cleaning,it says these viruses cant be cleaned.My pc was still running smoothly after running the anti virus software but after 4 hours pc crashed.When i tried to restart it ,I cannot log in anymore.Deskstop freezes and I cant use  any program.Now more problem is,i had deep freeze installed and i cant unfreeze it.I hired a computer technician to fix the problem but he wasnt able to fix it.
What shall I do?Any advise regarding this?


Note:I am not a computer techie.I use my pc for emails,surfing and confrence calls on msn and ym most of the time.I dont have much knowledge on computer "lingo".

thank you.
waiting for ur replies

[unlovedwarrior]

what windows do you have?? what other protections do you have??

[docallenlou]

unloved warrior,im using windows XP.
intel pentium D 2.8GHZ (915) 2X2MB 800 MHZ dual core LGA 775
asus P5VD2-MX CORE2DOU DDR2
512 MB DDR2
western digital 80GB 7200 RPM
INNO3D GF6500 PCI EXPRESS 128MB

i hope this is helpful info.
i bought pc 2 months ago.so its basically new.
Now i cant use it and the computer techie i hired cant fix the problem as well.

[unlovedwarrior]

what other protections do you have?? do you get any error messages

[docallenlou]

protection?
=i only have deep freeze installed 2 months ago and just installed and run the NOD32 anti virus software yesterday...pc crashed after 4hours...

[unlovedwarrior]

do a system restore

start
all programs
accessors
system tools
system restore

[docallenlou]

no error messages.
after pc crashed and i restarted,all icons on my administrator deskstop are gone and desktop froze.if i switch to guest user,all icons on desktop can be seen but its also frozen.u cant click on anyone of them.i tried to unfreeze my DEEPFREEZE but cant do so also...Techie tried restoring affected programs,but
cant unfreeze DEEPFREEZE as well.   

[unlovedwarrior]

http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml

run that and see if that help

[docallenlou]

ok.i will try it when i get home in 30mins.im using pc from work.thank u very much!

[GX1_Man]

Do you have a real WIndows CD? Is this home or pro?

[docallenlou]

I dont know if the techie who assembled my pc and installed the programs used real Windows CD.

I havent been able to fix it yet.
Same problem:cant run any program right now.if i start pc,deskstop still froze and on depfreeze.

[unlovedwarrior]

go into safe mode and disable deepfreeze and anything else thats not required for start up

rapidly press f8 before windows loads

go into msconfig to do this

start run enter msconfig click ok and go to start up and uncheck any programs like wordd or deepfreeze that arent required for windos to start up

[GX1_Man]

I dont know if the techie who assembled my pc and installed the programs used real Windows CD.

If you didn't get a CD and COA sticker on the case it is probably not.

Everyone needs a real Windows CD sooner or later. In your case it appears to be sooner. 

[docallenlou]

hi!

to GX1_Man: techie installed real windows Xp cd...

Was unable to Unfreeze my pc.So, Reformatted my pc today and running smoothly now.
Downside is,I lost my free hours to reformatting it instead of going to sleep after work.lol.and lost important files!:(
Installed another anti virus software,deep freeze and firewall from my internet provider.
After reformat,Scanned for viruses and still found trojan,worm and vbs.small K viruses.
From 1400++ viruses before reformatting,down to 40 trojan,worm and viruses total now after reformat.

Question1.What anti trojan software will I use to be able to delete them completely?and delete the worm as well?

Question2.What exactly is a yulgang program?What does it do?what i just know is,its a bot used in an online game.Is it the one that made my pc crash???

[docallenlou]

AntiVir anti virus software installed.Is this good?