Cannot delete VIRUS....

[pcbeginner]

Dear All,

When I did a scan using Norton Antivirus Pro 2004 updated, either scanning from the normal mode and in the safe mode, it still cannot delete some virus/files....it can detected BUT cannot deleted....it found some spyware....However, when I remove manually, it also cannot be deleted...Access denied or something..Has anyone knows how to solve this problem please..

Thanks for your help..

[dl65]

pcbeginner....Perhaps you could tell us which virus or spyware you are unable to remove ?
NAV is designed to detect and remove viruses .......If its spyware you should be using something else ......what spyware scanner are you using

let us know

dl65

[Raptor]

Boot into safemode and remove the virus from there.

[pcbeginner]

I use Pest Patrol....

[Raptor]

Then use that in safe mode.