Help with o.s

[Danny996]

Hi All
 
Im not sure if this will make sense lol.
 I want to reformat my hard drive at the moment i have vista premium upgrade i got the pc from Dell a few years back and they did not supply o.s disk. If i reformat will i be able to just use vista disk that i have or would i have to buy xp and then put vista on top? I remember restoring comp before and lost everything on hard drive but o.s was not affected that was before i had vista. Basicly my problem is that sinse putting vista on it will freeze at random not being able to click on anything so i have to reset it. And it is a genuine copy of vista.  Hope it made sense can anyone help?

[michaewlewis]

since it is an upgrade cd, you will need a cd from a previous version of windows. You might be able to borrow one from a friend.
Also look over the CD's you got with the computer, there should be a windows disk. it might be labeled as windows restore cd or something similar. I'm pretty sure that they are required to send the os disk with the computer.

[patio]

If the OS is freezing on a brand new install chances are the MBoard drivers weren't installed properly.
Re-install them...they'll be on the Dell Driver CD or if not visit their site and DLoad them.