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Author Topic: ntoskrn.exe missing or corrupt  (Read 2847 times)

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Bragi Freyr Gunnarsson

  • Guest
ntoskrn.exe missing or corrupt
« on: December 02, 2004, 04:22:30 AM »
Hello everybody.  
I have here a Dell d600 laptop running on win xp pro sp 1.  the user caught a virus (most likely bkdr_sub7.210) and brought the machine to me.  When I tryed booting the machine it brought the following error msg:

windows could not start because the following file is missing or corrupt:
<Windows root>\system32\ntoskrnl.exe.
Please re-install a copy of the above file


The machine is not connected to the internet for now.

I have tried using the recovery console to copy a new version of the file to its intended location (C:\windows\system32).  I have run bootcfg \rebuild and chkdsk \r.  

the bootcfg\rebuild and chkdsk programs report an unspecified error on the partition which make rebuilding impossible.

Has anyone here encountered a similar problem and found a solution?

Regards Bragi

Bragi Freyr Gunnarsson

  • Guest
Re: ntoskrn.exe missing or corrupt
« Reply #1 on: December 02, 2004, 04:39:34 AM »
I have also tried booting using the last known good configuration.  It gave no results.
Regards
Bragi

Raptor

  • Guest
Re: ntoskrn.exe missing or corrupt
« Reply #2 on: December 02, 2004, 06:35:17 AM »

Bragi Freyr Gunnarsson

  • Guest
Re: ntoskrn.exe missing or corrupt
« Reply #3 on: December 02, 2004, 07:21:11 AM »
I had OF COURSE tried all those things before I posted my request for assistance.  Maybe I should have stated that in a clearer manner.

I have solved the problem in the worst possible way: reinstalling windows xp and thereby losing data.  Luckily the user saved most of his work on a central disk.

bragi