--- bad internet, bad

[Jonathon Bailey]

[glb]HELP![/glb]

Im having terrible trouble with my internet, especially with the holiday arriving. I try to connect to my email, especially MSN Explorer and MSN/Windows Messenger and it wont allow me to connect.  I also cannot enter any email, it says that the page cannot be found.  I also have trouble when going to a shopping website and trying to Check out my Cart, it also says page cannot be found.  I dont know what else to do, I've looked at all of my internet options and firewall settings and nothing looks right. please help. dont bother emailing, it wont work

[merlin_2]

More info pcs networked? what equipment is  used to access the net? and net connection 56k etc?......what operating system....?

[Raptor]

Clean cache, remove cookies & temporary files.

Reset Internet Explorer settings to default.

[Neil]

Does any website work? Or just some?

[dl65]

Jonathon Bailey......Relax......you sound just a little stressed out and there's still 16 days until Christmas.....lol
Take a deep breath , pour yourself a drink of something..... Now that your all calm cool and relaxed .....
It would seem you do not have a internet connection , according to what you say. Are you able to connect to the internet ?  What operating system are you using ?
Do you have a DSL , Cable or Dial-up  connection.
Have you paid your monthly bill ........?

get back to us on these things

dl65  

[Jonathon Bailey]

[glb]
Thanks the drink helped [/glb]  

I run Microsoft Windows XP and I have a cable internet connection... my internet runs great except when I try to enter email, MSN Explorer, MSN/Windows Messenger, and any shopping cart locations to check stuff out.  

I run Ad-Aware SE, Spybot Search & Destroy, Norton 2005 faithfully, and I also use the firewall from the Service Pack 2.  

If anybody has any suggestions please [glb]help[/glb]!

[dl65]

Jonathon Bailey......When did all of these oddities start....all at the same time ?
So your saying that your browser doesnt work at all and your Outlook Express doesnt work at all .
Have you tried another browser ...just to see if it will work ok . Do you ever get any error messages ?
You say your internet works great.......for what ......if you can't use IE explore , MSN messenger  , Outlook Express. ......Hummmm I must be missing something ....you cant browse , send or receive mail . What else is left ?

let us know .

dl65  

[Jonathon Bailey]

I do all of my emailing through hotmail/msn.  i mainly use msn explorer to do my browsing.  if you're not familiar with msn explorer you have to type a password in and your email and then it logs you into the browser, hotmail, messenger, and .net passport.  
of lately i have to use IE because none of my msn will work.  This seems to have all occured at the same time.

Just a few moments ago I ran ad-aware, ran a spybot program, cleaned out cookies and temp files, and restored all of my defaults to my Internet Options...  and still I cannot connect

[2k dummy]

Sounds suspiciously like the firewall is blocking outgoing traffic on port 443. All of your stuff what ain't woiking needs that port.

[Jonathon Bailey]

how do I go about fixing that?  

Im not too familiar with firewalls and all of that...

[dl65]

Jonathon Bailey.....I use msn messenger all the time to talk to people I know as well as use it to transfer data.
Which version of msn messenger are you using 6.2?
So when you click on your msn icon in your tool tray ....you get the username and password box pop up
....you answer the questions and then what happens .....nothing ?
The other thing is are you using Windows messenger or MSN messenger ? By any chance have you just turned on your SP2 firewall ? Perhaps try turning it off and then try messenger again
let us know

dl65  

[Neil]

What firewall are you currently using? (If any)
Also, what securty settings is your browser set to? Look in tools > Internet options.

You could try as suggested another browser.

http://www.mozilla.org/

Firefox is a good one.

[Jonathon Bailey]

Yes, when I type in my username and password, for MSN explorer it will usually says "Attempt" and then it will connect. If there is a problem, say the internet wasn't working, it would say "Signing In... Attempt (1)", "Attempt(2)", etc.  

Both Windows messenger and MSN messenger and MSn explorer are all up to date, i just redownloaded them to make sure.  

I use the firewall that came with the Service Pack 2.  I have had it downloaded for abotu a month now, but this problem only came up about a week ago... and Ive not touched the firewall since I got it.

I wish it was as simple as changing browsers, neil, but my IE works fine. Even when on IE, once I type in 'Go to cart' or 'Login' at hotmail then I get the Page cannot be displayed window.

I just tried turning my Firewall on/off, but it was of no use...   I think I'm running out of ideas. please help

[Neil]

IE works fine.

Well, it seems not. It's worth a try. It takes only a short while to download. I can't think of any more suggestions. Try asking MSN for help?

[Jonathon Bailey]

its more than just an MSN problem though, because i cannot access any shopping carts...