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Do I need a new scanner?

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Author Topic: Scanning Problems  (Read 5328 times)

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Azarias

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Scanning Problems
« on: February 15, 2008, 09:18:48 PM »
Greetings to All

First time post

I bought a Vista H.P. Processor: Intel ®Core ™ 2 Quad CPU  Q600 @ 2.40 GHZ  Memory: 3071 MB System: 32 Bit O.S.

I have an H.P. Officejet 6300 all-in-one 2 years old. I cannot get it to scan, but it prints ok. I have inserted the CD twice but nothing happens. So I have gone on line to

HP and down loaded up to date drivers for Vista. HP said that my printer drivers are up to date, but I cannot scan. I have opened up control panel and have clicked on

 scanner and cameras and still nothing…

My all-in-one is sill brand new and worked very well any help would be appreciated.

Thank you in advance.

Azarias