Help needed -- you All here are awesome, by the way...

[Linda Loups]

Let me clarify: I do not know if they did try to reset the admin controls; however, if it would have required them giving me a new password, then, no, I did not get one; so, whatever that means, if anything...

Firefox/2.0.0.12 -- is that what you want to know?

Do not know where to find extensions...

[Dias de verano]

Do not know where to find extensions...

Menu bar - Tools - Addons - Extensions button

[Linda Loups]

Just Tab Mix Plus 0.3.6

[patio]

OK.
BTW if you didn't recieve a new password they have not reset the Admin controls ...

[Linda Loups]

I suggested it (reset the Admin controls)  to them.

Any other ideas as to what I can do on my computer ? I tend to think that's what it is. I have ZERO knowledge (obviously) how to set ANYthing on it, so I imagine it's something very simple.

[soybean]

Okay, I started my own free forum.
Have gotten a lot of  help from the hosts, but it seems it's come down to a problem with my computer.

My control panel as the site "owner" is showing a page with missing controls. So, for example, what I see is a page with no place to enter an avatar; yet, the host administrator went in and -- with the Mozilla browser -- and has an entirely different page. They even posted a screen shot of it. So I was told there must be a "glitch" in my computer that is preventing me from seeing what is there.
Page I see, is a totally different one.

So, you can login to your forum, same as a regular member, and you can also login to the admin panel.  Is that correct?

Edit: What forum software is this?  phpBB, or what?

[Linda Loups]

I can log in as the Owner.
I can also log in under a different name as an admin.
I can also log in under as a regular member under another name.

So, I have more than one identity. I did this to see what I'd get with each, as well as to test the board functions

It's Aimoo...not sure if it's PhpBB...

Here is the main site page http://www.aimoo.com/default.html

[Linda Loups]

I'm  here, it's just this site logs one out after a set time, I gather.
so I have to re-login from time to time.

[soybean]

I'm  here, it's just this site logs one out after a set time, I gather.
so I have to re-login from time to time.

Just so our viewers aren't confused, this is a response to a PM I sent her.  And, she's referring to being logged out of ComputerHope forum after some time.

I'll be away from my computer for awhile.  Will check back later to catch up with the discussion here.

[soybean]

I created a test forum using aimoo.  The avatar option was quickly found on the Profile screen.  Did you look there?

[Linda Loups]

soybean, thanks for doing all that! But I've explained that I know it's there I just cannot see it. It is omething on MY computer.

I don't know how else to explain this.

Thanks to you all anyway

[soybean]

Try accessing it on another computer.  Then, let us know whether found the option in the profile settings to add an avatar.

And, can you post a screen shot of what you see?   And, state EXACTLY, STEP-BY-STEP, how you trying to access the profile options.  What URL are you going to, to log into your forum account?  Then, what link or button do you click on?  Then, what next, etc.? Without precise details here, I doubt any progress can be realized.   

[Doug.Gentry]

I wonder if this may be a flash issue setting on her FireFox
take a peek at tools and then Options in Firefox. Then look under Content.

Are the little boxes checked for Java? and how about Pop Ups...

[Linda Loups]

soybean, I don't have access to another computer.  And I wouldn't know how to do one of those still shots.   

Hi, Doug

All are checked:

Block pop-up windows
Load images automatically
Enable javascript
Enable Java

What should or shouldn't be?

Thanks.

Also, I recently did these, plus that cleaner thingy:

uninstall:
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157
reinstall:
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash

http://www.java.com/en/download/index.jsp

and I deleted cookies/cleared temp cache


Any other suggestions?

[Doug.Gentry]

Lets try starting your firefox in safemode:  You can do this by clicking on start / Run and type in
firefox -safe-mode
press enter.... then navigate to your site and log in and see what happens.



Follow these instructions I found.

Starting Safe Mode
To enter Safe Mode you must first make sure Firefox or Thunderbird is not running in the background. This includes all windows like the Download Manager and Extensions that open in a separate window.

[edit]Windows
This should not be confused with restarting the computer in Windows Safe Mode!

Use the "Mozilla Firefox (Safe Mode)", "Mozilla Thunderbird (Safe Mode)", or "Mozilla Thunderbird (No Extensions)" shortcut in the Mozilla Firefox or Mozilla Thunderbird program folder on the Windows Start Menu. If this shortcut is missing, you can start in Safe Mode by selecting "Start -> Run" (on Windows Vista, use "Start Search" or enable the Run box, as described here) and entering,

For Firefox, one of these:

firefox -safe-mode
"C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode
For Thunderbird, one of these:

thunderbird -safe-mode
"C:\Program Files\Mozilla Thunderbird\thunderbird.exe" -safe-mode