Sigmatel audio

[system01]

For some reason I am getting no sound at all from my computer.

I'm getting errors in windows media player

Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly.

I went to check the driver it said it was working correctly so i tried updating it and still nothing.

I then tried rollback and the computer crashed. when i rebooted an error message on a blue background came up telling me to press F8 on reboot again, if this shows up.(not really sure what error message number it was and it doesn't do it anymore)

I tried the internet for a different driver and found IDT High defintion Audio CODEC

after install (on the device manager) there is a yellow bubble with a ! on it

and now shows as :

This device cannot start. (Code 10)

Click Troubleshoot to start the troubleshooter for this device.

on the status

however when I use my logictech headset sound works normally


Any help would be much appreciated

[Betaa]

Ill take a stab at this and say its an on-board sound card.

I'm not quite sure what to say besides if you cant fix it get a new pci sound card.

[squall_01]

Right click my computer, go to properties, click the hardware tab, click the device manger button, see if there is anything with a yellow question mark over it in Sounds,video an game controllers

[system01]

I think so a yellow circle with a "!" in it

after install (on the device manager) there is a yellow bubble with a ! on it

and now shows as :

This device cannot start. (Code 10)

Click Troubleshoot to start the troubleshooter for this device.

[squall_01]

Did you try uninstalling and reinstalling the driver?

[system01]

Yes

after checking the driver details there seems to be alot of files

C:\\WINDOWS\system32\CTDvlnst
C:\\WINDOWS\system32\drivers\dmrk.sys
C:\\WINDOWS\system32\drivers\ks.sys (digitally signed)
C:\\WINDOWS\system32\drivers\portcls.sys
C:\\WINDOWS\system32\drivers\sigfilt.sys
C:\\WINDOWS\system32\drivers\sthda.sys
C:\\WINDOWS\system32\drivers\stream.sys
C:\\WINDOWS\system32\ksproxy.ax (digitally signed)
C:\\WINDOWS\system32\ksuser.dll
C:\\WINDOWS\system32\stacapi.dll
C:\\WINDOWS\system32\staco.dll
C:\\WINDOWS\system32\wdmaud.drv

[squall_01]

Did you try updateing the driver?  Sorry basic questions that have to be asked.

[system01]

Did you try updateing the driver?  Sorry basic questions that have to be asked.

I understand

I have Tried to update but it says that there isn't a better availble driver

[ale52]

Try deleting the sound card in DM / reboot.

Alan <>< 

[system01]

anyway to back it up before i try that?

[ale52]

No need to back it up.  When Windoze reboots it will see the card and load a driver for it.

One other thought.  Go into Safe Mode / Device Manager and see how many graphics cards are listed there.  Delete anything in there and reboot.

Alan <>< 

[system01]

I 'm sorry but I'm not sure wha  to delete heres a screen shot of device manager

[squall_01]

It looks like your Video an Network drivers aren't installed ether.  Have you tried restoring back futher then near the time it chrashed?  Like three days before or so?

[patio]

The drivers you need will be on the Driver CD that shipped with the computer.

[system01]

The drivers you need will be on the Driver CD that shipped with the computer.

any way of obtaining these drivers exept from the disk?


It looks like your Video an Network drivers aren't installed ether.  Have you tried restoring back futher then near the time it chrashed?  Like three days before or so?

I can't restore back unfortunaly