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[omaha1]

Fair Warning:  I am fairly clueless about computers.  I am having trouble opening some pictures in my email.  Either they don't open at all - I can only see the thumbnails attached to the email, or they only open as big as a thumbnail.  This only happens with some of the pictures sent to me.  Help!

[Broni]

Your Windows version, and your email program, please. Do those pictures come as attachments?

[omaha1]

Windows XP.  Email through internet explorer and yahoo, not sure which you wanted.  Yes, they are attachments.

[Broni]

Email through internet explorer

I assume - Outlook Express?
What program do you normally use to see graphic files?

[omaha1]

I don't use outlook express or outlook.  I log onto the internet using internet explorer and then use yahoo mail.

Right now my computer goes back and forth between using Kodak EasyShare, Microsoft Office Picture manager and Windows picture and fax viewer.  I think that is part of my problem.  Maybe?  It keeps changing between them all - without me doing anything, at least knowingly.

[Broni]

You have to establish one program to be default one.

[fenzo666]

To change the default picture viewer check out this site: http://www.wikihow.com/Change-the-Default-Photo-Display-Program-in-Windows-XP

[omaha1]

Ok, I followed the instructions in this link and my pictures are still not opening.  When Windows picture and fax viewer opens it says no preview available.

When it asks me if I want to open the picture or save it the box states that it is a EasyShare jpg - even though I have changed my picture viewer.  Does this mean anything?

Thanks!

[Broni]

Did you save file in question to your hard drive, first?

[omaha1]

I have tried both - opening the picture and saving it to a file or to the desktop and then opening it.  They both have the same results.

[Broni]

Maybe the file is corrupted. Try Irfanview: http://irfanview.com/

[omaha1]

How will irfanview help me?

[Broni]

Well, if Irfanview won't open the file = file is corrupted.

[omaha1]

I don't think it is a problem with the file.  I can open the attachments on a friend's computer - through my yahoo account the same way I am trying it at home.  It just doesn't work on my own computer.

[Broni]

Try Irfanview.