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Author Topic: Buffer Overrun  (Read 29750 times)

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woodworks

    Topic Starter


    Intermediate

    Re: Buffer Overrun
    « Reply #30 on: May 11, 2008, 09:02:31 PM »
    Ok, I'm a bit confused.

    I did what you said. When I rebooted this time, I didn't see superantispyware load up.

    Second, I had only one folder WHG, but while doing a search for the others I did a search for that and it had several things, but I couldn't delete them while in safe mode.  Do I delete them?  All the others, there was nothing.

    Here is the log.

    [recovering space - attachment deleted by admin]

    Broni


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    Re: Buffer Overrun
    « Reply #31 on: May 11, 2008, 09:08:30 PM »
    Quote
    I didn't see superantispyware load up
    It shouldn't. It's not real-time protection program, so, no need for it to start.

    Quote
    while doing a search for the others I did a search for that and it had several things, but I couldn't delete them while in safe mode.
    I need to know EXACTLY, what items, which ones couldn't be deleted, and what happened when you tried.

    You answer my questions while I'll be checking your HJT log, please.

    Broni


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    Re: Buffer Overrun
    « Reply #32 on: May 11, 2008, 09:09:54 PM »
    You also didn't answer my question about Windows firewall...

    Broni


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    Re: Buffer Overrun
    « Reply #33 on: May 11, 2008, 09:14:50 PM »
    Your HJT log looks much better, but I can't proceed before you answer my previous questions.

    woodworks

      Topic Starter


      Intermediate

      Re: Buffer Overrun
      « Reply #34 on: May 11, 2008, 09:18:56 PM »
      You will need to tell me how to find out if firewall is on or off.  I don't know how.
      The WHG are the ones that actually wouldn't open while in safe mode. I have it in add/remove programs.  I have it in start/all programs.  I clicked on them now and it comes up that it is missing shortcut.  

      Always before super would load at start up.  

      BTW do you still want spy sweeper shut down?

      woodworks

        Topic Starter


        Intermediate

        Re: Buffer Overrun
        « Reply #35 on: May 11, 2008, 09:25:19 PM »
        I went and deleted the shortcuts that had to do with WHG

        Broni


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        Re: Buffer Overrun
        « Reply #36 on: May 11, 2008, 09:28:20 PM »
        Quote
        Always before super would load at start up.
        As I said, we disabled in on purpose. It doesn't scan anything by itself. Leave it alone. You still have it on your computer, if you need to perform scan. It doesn't need to start with Windows.

        Quote
        The WHG are the ones that actually wouldn't open while in safe mode. I have it in add/remove programs.
        You mean delete, right?
        That's fine. It'll, go in next step.

        Quote
        You will need to tell me how to find out if firewall is on or off.
        Go Start>Control Panel. Double click on the Security Center icon. Click on the Windows Firewall icon beneath the status updates. See, if it's listed as ON.

        Quote
        BTW do you still want spy sweeper shut down?
        Yes. Do it again, and when you're back in Windows...

        Open HJT, and checkmark:
        - O2 - BHO: WhgHelper Class - {00000000-0000-11D1-ABED-709549C10000} - C:\Program Files\WHG\Instant Help Application Update 1.2\IEHelper.dll (file missing)
        Click "Fix checked".
        Restart in Safe Mode, and try to delete WHG folder from C:\Program Files again.

        Restart in Normal Mode, let me know about Windows firewall, and post new HJT log.

        woodworks

          Topic Starter


          Intermediate

          Re: Buffer Overrun
          « Reply #37 on: May 11, 2008, 09:31:30 PM »
          Firewall is OFF

          woodworks

            Topic Starter


            Intermediate

            Re: Buffer Overrun
            « Reply #38 on: May 11, 2008, 09:33:55 PM »
            Ok, I was able to delete WHG in program files the first time.  I'm talking about the shortcuts.  I was wrong about not being able to delete them, I was unable to open them.  Sorry

            woodworks

              Topic Starter


              Intermediate

              Re: Buffer Overrun
              « Reply #39 on: May 11, 2008, 09:37:58 PM »
              Log

              [recovering space - attachment deleted by admin]

              Broni


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              Re: Buffer Overrun
              « Reply #40 on: May 11, 2008, 09:38:00 PM »
              Quote
              Firewall is OFF
              Turn it on immediately!

              Quote
              I'm talking about the shortcuts.
              In Add\Remove, and under Start? If so, don't worry about it, now.

              Quote
              I was unable to open them.
              I didn't ask you to open anything.

              If you restarted computer already, give me new HJT log.

              Broni


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              Re: Buffer Overrun
              « Reply #41 on: May 11, 2008, 09:39:01 PM »
              Got it. I didn't see it.

              woodworks

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                Intermediate

                Re: Buffer Overrun
                « Reply #42 on: May 11, 2008, 09:39:29 PM »
                Firewall is on.

                Broni


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                Re: Buffer Overrun
                « Reply #43 on: May 11, 2008, 09:41:30 PM »
                You've been doing very well :)
                Now, disable Spysweeper again, and run HostsXpert again.
                Let me know, if it refuses to replace the file again.

                woodworks

                  Topic Starter


                  Intermediate

                  Re: Buffer Overrun
                  « Reply #44 on: May 11, 2008, 09:56:26 PM »
                  Ok, first it has always been coming up with a box that says my host's file is marked as "a system file" and can NOT be manipulated.  Press ok to remove hidden and system file attributes, CANCLE to quit.
                  Hostexpert will not reset these attributes.

                  I click ok and then it comes up with it can't create file C\windows\system32\
                  DRIVERS\ETC\host