Always before super would load at start up.
As I said, we disabled in on purpose. It doesn't scan anything by itself. Leave it alone. You still have it on your computer, if you need to perform scan. It doesn't need to start with Windows.
The WHG are the ones that actually wouldn't open while in safe mode. I have it in add/remove programs.
You mean
delete, right?
That's fine. It'll, go in next step.
You will need to tell me how to find out if firewall is on or off.
Go Start>Control Panel. Double click on the
Security Center icon. Click on the
Windows Firewall icon beneath the status updates. See, if it's listed as ON.
BTW do you still want spy sweeper shut down?
Yes. Do it again, and when you're back in Windows...
Open HJT, and checkmark:
- O2 - BHO: WhgHelper Class - {00000000-0000-11D1-ABED-709549C10000} - C:\Program Files\WHG\Instant Help Application Update 1.2\IEHelper.dll (file missing)Click "Fix checked".
Restart in Safe Mode, and try to delete
WHG folder from C:\Program Files again.
Restart in Normal Mode, let me know about Windows firewall, and post new HJT log.