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Author Topic: Unknown virus removal/recommended non-lagging virus protection  (Read 10378 times)

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Candora

    Topic Starter


    Beginner

    Well, here's what I have:

    1. For some reason, the "WINDOWS" folder shows up automatically in my Recycle Bin.

    2. Scanning with my Avast! Antivirus: Home Edition, it seems there is a lot more trojans and nothing I can do with them

    And I need an awesome antivirus program. Basically, Avast! sucks. It says viruses are in places I need to run some of my programs. And it always lags my computer (Well, more then usual).

    Windows XP

    Any other info?

    evilfantasy

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    Re: Unknown virus removal/recommended non-lagging virus protection
    « Reply #1 on: May 17, 2008, 11:24:28 AM »
    Any antivirus is only as good as the user behind it. They are safety nets and far from bullet proof.

    Read through this thread and post the logs when complete.

    Candora

      Topic Starter


      Beginner

      Re: Unknown virus removal/recommended non-lagging virus protection
      « Reply #2 on: May 18, 2008, 08:24:40 AM »
      Logs posted.

      Yes, I am fully aware of Messenger Plus!. But I don't plan to remove it unless it indeed is causing harm and slowing my computer

      Porn, huh? I know who to scold for that >_>

      [recovering space - attachment deleted by admin]

      evilfantasy

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      Re: Unknown virus removal/recommended non-lagging virus protection
      « Reply #3 on: May 18, 2008, 11:44:54 AM »
      You need to uninstall one of the antivirus. Either the Yahoo/eTrust EZ Antivirus or Avast. Running two is never advised. It only leads to problems, slowdowns, crashes etc.

      ----------

      The scans took care of alot but there is still more work to do.

      Open Hijackthis and select Do a system scan only.

      Place a check mark next to the following entries: (if there)

      - O2 - BHO: (no name) - {2390F91F-186A-47CF-B607-CEE6C8D4016D} - (no file)
      - O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - (no file)
      - O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
      - O2 - BHO: (no name) - {938A8A03-A938-4019-B764-03FF8D167D79} - (no file)
      - O2 - BHO: (no name) - {941508F8-CCD9-44E0-AC29-4F1E141373F7} - (no file)
      - O2 - BHO: (no name) - {F88310BA-827B-4806-A016-BFD374B9E623} - (no file)


      Important: Close all windows except for Hijackthis and then click Fix checked.

      Exit Hijackthis.

      ----------

      Please download Combofix by sUBs from one of the below links.
      (Try all three if necessary)Important! Combofix.exe MUST be saved to and ran from the Desktop.
      • Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting Combofix.
      • Important! Temporarily disable your antivirus, script blocking and any antispyware real time protection before performing a scan.
        • Click this link to see a list of security programs that should be disabled and how to disable them.
        • If yours is not listed and you don't know how to disable it, please ask.
      • Warning: Combofix disconnects your computer from the internet. The connection is automatically restored before Combofix completes its run.
      • Double click combofix.exe & follow the prompts.
        • Choose Yes to accept the Disclaimers.[
        • When finished, it will produce a log for you.
        • Post that log in your next reply.
        Warning: Do not mouseclick combofix's window while it is running. That may cause it to stall
        • If Combofix runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your computer.
        • Important: Remember to re-enable your antivirus and antispyware before reconnecting to the Internet.
        .
        If needed, see this Combofix tutorial with screenshots that will detail the downloading and running of combofix more thoroughly.

        ----------

        Next run a new Hijackthis scan and post that log as well.

        ----------

        Next post
        Combofix log
        New Hijackthis log

        Candora

          Topic Starter


          Beginner

          Re: Unknown virus removal/recommended non-lagging virus protection
          « Reply #4 on: May 18, 2008, 02:08:35 PM »
          "log" is the Combofix Log as requested

          Hope I did it right

          [recovering space - attachment deleted by admin]

          evilfantasy

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          Re: Unknown virus removal/recommended non-lagging virus protection
          « Reply #5 on: May 18, 2008, 02:29:09 PM »
          Well that revealed some new infections.

          Open Hijackthis and select Do a system scan only.

          Place a check mark next to the following entries: (if there)

          - O20 - Winlogon Notify: fccyayw - fccyayw.dll (file missing)
          - O20 - Winlogon Notify: vtsqp - C:\WINDOWS\system32\vtsqp.dll (file missing)


          Important: Close all windows except for Hijackthis and then click Fix checked.

          Exit Hijackthis.

          ----------

          Please download FindAWF by noadfear from one of the below links.   
          Save the file to the Desktop
          Double-click the FindAWF icon.

          If a Security Alert shows, allow the program to run.
          As instructed, press any key to continue.
          Use the following option: From the Keyboard Press 1 then Enter to scan for bak folders
           
          The scan may take a while, please be patient.
          When done, a text file, Find AWF report is produced.
          Please add the Find AWF report in your reply.

          mcxeb52!

          • Guest
          Re: Unknown virus removal/recommended non-lagging virus protection
          « Reply #6 on: May 18, 2008, 02:32:41 PM »
          and you might want to do the scan in safe mode to help things out.

          evilfantasy

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          Re: Unknown virus removal/recommended non-lagging virus protection
          « Reply #7 on: May 18, 2008, 02:34:57 PM »
          and you might want to do the scan in safe mode to help things out.

          Please follow my instructions. If safe mode is needed I will explicitly request it.

          Candora

            Topic Starter


            Beginner

            Re: Unknown virus removal/recommended non-lagging virus protection
            « Reply #8 on: May 18, 2008, 02:59:17 PM »
            I had to remove two other files with HJT as well because I seem to be getting help from another post
            http://www.computerhope.com/forum/index.php/topic,57111.msg359218.html#msg359218

            - O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
            - O4 - HKLM\..\Run: [svhost] "C:\WINDOWS\svhost.exe"

            [recovering space - attachment deleted by admin]

            evilfantasy

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            Re: Unknown virus removal/recommended non-lagging virus protection
            « Reply #9 on: May 18, 2008, 03:16:02 PM »
            We were getting to those entries. I wanted more information from these scans first though. I didn't know there was another thread you were working in and as you can see there is more wrong than what is being revealed in the other thread. You have a downloader trojan called Downloader.Agent.awf or Downloader.Agent.ayy. This trojan replaces legitimate files that are common on most computers with an infected file. It then moves the legitimate file to a "bak" or backup folder. This needs to be fixed or the other problems likely won't be completely healed.

            This is a multiple step process, we are half way there :)

            Double-click the FindAWF icon once again

            If a Security Alert shows, allow the program to run.
            As instructed, press any key to continue.
            Use the following option: From the Keyboard Press 2 then Enter to restore files from bak folders

            A text file will open called: files.txt
            Copy the text in the Code box below.
            Click below the line in files.txt and paste the following list of files to be restored:

            Quote
            "C:\hp\KBD\bak\KBD.EXE"
            "C:\Program Files\Multimedia Card Reader\bak\shwicon2k.exe"
            "C:\WINDOWS\SMINST\bak\RECGUARD.EXE"
            "C:\WINDOWS\system\bak\hpsysdrv.exe"
            "C:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\bak\hphupd05.exe"
            "C:\Program Files\SBC Self Support Tool\SmartBridge\bak\MotiveSB.exe"
            "C:\Program Files\Yahoo!\browser\bak\ybrwicon.exe"
            "C:\Program Files\Common Files\Real\Update_OB\bak\realsched.exe"
            "C:\Program Files\Common Files\Sonic\Update Manager\bak\sgtray.exe"
            "C:\Program Files\Java\j2re1.4.2_03\bin\bak\jusched.exe"

            Next, close the text file and click Yes to save the changes.

            Once files.txt is saved, FindAWF does the following:

            * It attempts to terminate the process represented by each filename on the list, if running
            * Deletes the rogue file from the parent folder, if present
            * Copies the original file to the parent folder

            When done with the above, it automatically runs a new scan and opens a new log.

            Please add the new FindAWF log in your reply.

            Candora

              Topic Starter


              Beginner

              Re: Unknown virus removal/recommended non-lagging virus protection
              « Reply #10 on: May 18, 2008, 03:34:13 PM »
              Halfway there X_X lol okay okay

              [recovering space - attachment deleted by admin]

              evilfantasy

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              Re: Unknown virus removal/recommended non-lagging virus protection
              « Reply #11 on: May 18, 2008, 03:47:33 PM »
              Halfway there X_X lol okay okay

              Well for this program anyway ;)

              Double-click FindAWF.exe to start the tool.
              • Select option #3 - Remove bak folders by typing e and press Enter
              • A text file will open up.  Please copy/paste the text in the box below into the text file:
              Code: [Select]
              C:\HP\KBD\BAK
              C:\PROGRA~1\MULTIM~1\BAK
              C:\WINDOWS\SMINST\BAK
              C:\WINDOWS\SYSTEM\BAK
              C:\PROGRA~1\HP\{45B61~1\BAK
              C:\PROGRA~1\SBCSEL~1\SMARTB~1\BAK
              C:\PROGRA~1\YAHOO!\BROWSER\BAK
              C:\PROGRA~1\COMMON~1\REAL\UPDATE~1\BAK
              C:\PROGRA~1\COMMON~1\SONIC\UPDATE~1\BAK
              C:\PROGRA~1\JAVA\J2RE14~1.2_0\BIN\BAK
              • Close the .txt file and click Yes to save the changes.
              • When the tool has completed, a report will open up in notepad. 
              • Please post the results of the awf.txt in the next reply.

              Candora

                Topic Starter


                Beginner

                Re: Unknown virus removal/recommended non-lagging virus protection
                « Reply #12 on: May 18, 2008, 03:58:30 PM »
                Uh...uh oh. I can't post the logfile this time. I exited out by mistake >_<

                evilfantasy

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                Re: Unknown virus removal/recommended non-lagging virus protection
                « Reply #13 on: May 18, 2008, 04:02:32 PM »
                Re run it from step one and post that log.

                Use the following option: From the Keyboard Press 1 then Enter to scan for bak folders

                Candora

                  Topic Starter


                  Beginner

                  Re: Unknown virus removal/recommended non-lagging virus protection
                  « Reply #14 on: May 18, 2008, 04:08:40 PM »
                  uh, don't think I did it right...

                  [recovering space - attachment deleted by admin]