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Author Topic: E, N & M Keys Causing Grief  (Read 3913 times)

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Lori W.

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E, N & M Keys Causing Grief
« on: February 15, 2005, 02:18:01 PM »
 ???My 12 year old has contacted me at work frustrated with a system we have at home running Windows 98.  The E, N, & M keys seem to have taken on a life of their own and are not being recognized properly.  They seem to open up other windows on their own.

Any quick and easy answers that I might be able to give her to solve her problem?  We've tried rebooting to no avail.  The system was working fine last week which is the last time she used this particular system.

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Re: E, N & M Keys Causing Grief
« Reply #1 on: February 15, 2005, 02:35:51 PM »
Is she holding down the CRTL key accidently? Also, what KIND of windows are these that are just "poping-up"?

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Lori W.

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Re: E, N & M Keys Causing Grief
« Reply #2 on: February 15, 2005, 03:19:37 PM »
No, she's not holding down the control key - and she hasn't spilt anything on the keyboard.  When she hits the E for example the Exploring my computer pops up.  When she hits R the Run dialogue pops up.

Could the Control key be sticking maybe?

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Re: E, N & M Keys Causing Grief
« Reply #3 on: February 15, 2005, 03:24:33 PM »
Possibly, but unlikely... Do you have antivirus software? Also, have you installed any new hardware/software lately? Does this happen if you plug in a NEW keyboard?

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Lori W.

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Re: E, N & M Keys Causing Grief
« Reply #4 on: February 15, 2005, 03:32:05 PM »
This is an older system we don't use very often and it doesn't have antivirus software on it.   There hasn't been any software/hardware installed.  I don't have another keyboard to plug in to try.

Sorry I can't give you more information.

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Re: E, N & M Keys Causing Grief
« Reply #5 on: February 15, 2005, 05:04:57 PM »
Well.... I think that you MIGHT have a virus.... Who knows? It might be just a key on the keyboard sticking! I can't tell, but becuase you do not have antivirus software installed, that seems to be a logical diagnosis...

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Lori W.

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Re: E, N & M Keys Causing Grief
« Reply #6 on: February 16, 2005, 07:22:40 AM »
 :)

Yeah!  The problem has been solved.  It was indeed a stuck key - the WINDOWS Key on the keyboard.

Lo and behold it now works.

Thanks for your help!

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Re: E, N & M Keys Causing Grief
« Reply #7 on: February 16, 2005, 02:26:10 PM »
Anytime! Come back and see us if you have any more questions!

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