Computer shut down

[flyingpete212]

I bought a new comp so I could play games ie, Silent hunter 3 and others which my laptop could not play. I specified what my needs where and have what was advised would do the job.
PROBLEM-- the game shuts down my computer after 15-20minutes or so I have downloaded game updates and sound card updates and tried other options with no luck. I have not got much idea when it comes to comp knowledge and wonder if anyone could help me?
The fault seems to be more evident when the screen is displaying video type shots?
I am reluctant to go back to the comp supplier as it took 10 weeks and a lot of hassle to get my computer delivered.
As I have said I don't know much about computers but the my guess is the system appears to overload and shuts down due to maybey a thermal relay operating? do comps have them??

Additional important info---Speciel built system-- Windows XP Pro--AMD Athlon tm--64X2Dual Core Pro 4200+2.21Ghz-1.87GB Ram.
The game is Silent Hunter 3.[/font
]Sorry I should have put this in before.
Hope someone can help me. Best wishes to all Pete

[ThanksForHelp]

Is there anyway you can post the specs of your computer, like ram and cpu speed.  Often times computers are marketed as being able to play these games but can't.  You can post a dxdiag depending on what operating your system you need to:
For windows xp:
1. press start and click on run
2.type in "dxdiag"
3. click on "save all information" after it has detected everything
4.  it will ask you where to save it to, I suggest saving to your desktop for ease of use.
5. open the file and copy paste it to us
for vista:
1. type in "dxdiag" in the search and then do the same thing I think.  I don't have vista so I can't say for sure.
Another thing to check if your hardware is sufficient is for drivers, they cause alot of problems if they aren't up to date.

[Broni]

What information should I add when submitting a question?

[kpac]

Most of the Silent Hunter Series need a 128mb graphics card.
Are you sure you have one? It should say what size card you need on the back of the game box.

[!~*:.Pink Floyd.:*~!]

Either its running hot or something isnt installed properly like a video driver thats what im thinking, am i wrong?

[flyingpete212]

Most of the Silent Hunter Series need a 128mb graphics card.
Are you sure you have one? It should say what size card you need on the back of the game box.

Hi, all the boxs where ticked in requirement info when I loaded the game, so I suppose all was ok.

[flyingpete212]

Either its running hot or something isnt installed properly like a video driver thats what im thinking, am i wrong?

Hi David, not sure what it is doing? you could be right. Hopefully someone can help me find out. Best wishes pete

[Broni]

See my post #2.

[Annon]

What information should I add when submitting a question?

Sounds like overheating but you need to give us more info