Online Armor Firewall

[silkie]

I recently gave up on ZoneAlarm and uninstalled and downloaded Online Armor firewall.

I now have a couple of connectivity problems with my ISP (AOL)  and AO.

When I click to sign in to AOL I get a blank "welcome" screen followed by the message "Navigation to the web page was canceled" - although I do get connected (dialbb) - access to the web via Firefox and IE.  I also get a very irritating speech balloon type window continually popping up from the Online Armor icon in the systray with the message -
"Online Armor Firewall 
 C;\ProgramFiles\CommonFiles|AOL\ACS|AOLAcsd.exe:
 Outgoing UDP access allowed, Port 5190"

All the AOL programs are "trusted" and "allowed" in the OA  control. but I presume that I must messed things up when I installed the program - would it be a good idea to uninstall and reinstall??

I understand that it it is not a good idea to have Windows and/or AOL firewalls running at the same time as OA?

Advice appreciated.



 

[Broni]

it is not a good idea to have Windows and/or AOL firewalls running at the same time as OA?

It's absolutely not.

Regarding balloons....do you have this checked:



[recovering disk space -- attachment deleted by admin]

[silkie]

Broni - Thanks very much for the Online Armor page - the only difference on my page was the blank "Enable logging" box, which I have now ticked.  I'll see what happens now.

The "Uninstall Firewall" option on the page - is that for temporary disablement, or a full program uninstall?

I've also bookmarked Smartest Computing -I need all the help I can get!

[Broni]

The "Uninstall Firewall" option on the page - is that for temporary disablement, or a full program uninstall?

I believe, it's permanent, because, if you click on it, it says:
"Are you sure, you want to uninstall firewall engine?"

[silkie]

As nothing seemed to make any difference to my Online Armor problems, I have now uninstalled and am back to normal.  I have Windows Firewall on so that will have to do - for now anyway.

Thanks for your interest and help Broni.

[Broni]

You're welcome
I have Online Armor installed on my XP, which I don't use that much.
Those balloons may have something to do with free version limitations.