Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: HP psc 1200 series Problem  (Read 26839 times)

0 Members and 1 Guest are viewing this topic.

rock_lee_96

    Topic Starter


    Rookie

  • Ninja of the HōJō
    HP psc 1200 series Problem
    « on: August 04, 2008, 01:12:41 PM »
    Hi there,
    I have an All-In-One "HP psc 1200 series" printer and when i install the drivers a message pops up saying that I need something additional to my PC configuration to run the All-In-One drivers. There is a Warning Sign /!\  on the "Operating System" icon, because I'm On [32bit Microsoft Windows Vista Home Premium CD Version] and the CD only says "98/ME/2000/XP" so the operating system is not supported...

    Good thing there is a button "Install Anyway" to click  ;)

    But troubles don't end here, after install, I wasn't able to run none of the driver programs, even in compatibility mode for WinXP SP2...

    People told me that you don't use HP software to scan, you use Microsoft software to scan, so I looked online and I found that I can scan using paint, but *CRASH* look here:


    As you can see the "From Scanner or Camera" option is NOT available.
    Afterwards, I found why:


    As you can see, the folowing screenshot is taken from Device Manager, and I have Spotlighted the other devices section, which CANNOT recognize my HP psc 1200 series as a usable device.
    I can still use my printer, but I can't do anything with the scanner.

    Please help, I really need this...
    I am Kotaro, the ninja of the HōJō.

    Carbon Dudeoxide

    • Global Moderator

    • Mastermind
    • Thanked: 169
      • Yes
      • Yes
      • Yes
    • Certifications: List
    • Experience: Guru
    • OS: Mac OS
    Re: HP psc 1200 series Problem
    « Reply #1 on: August 04, 2008, 10:45:47 PM »
    Can you try reinstalling the driver for the printer (this can be done if you have the CD that came with the printer)

    rock_lee_96

      Topic Starter


      Rookie

    • Ninja of the HōJō
      Re: HP psc 1200 series Problem
      « Reply #2 on: August 04, 2008, 10:57:54 PM »
      I've tried that, but during install, an error message says that there is a DLL file missing from the install location. I don't remember the name of the missing file but probably tomorrow I can give you a screenshot.

      BTW it's my birthday  ;D
      I am Kotaro, the ninja of the HōJō.

      rock_lee_96

        Topic Starter


        Rookie

      • Ninja of the HōJō
        Re: HP psc 1200 series Problem
        « Reply #3 on: August 05, 2008, 11:44:18 PM »
        Here's the screenshot:


        Edit:
        Wait a second, thats about a missing GIF file!
        That's so werid. Last time I got a DLL file missing now a GIF file.....
        I lso forgot to say that even clicking "retry" my PC wastes 5 minutes doing NOTHING and then says "Missing File" again.....





        I am Kotaro, the ninja of the HōJō.

        Carbon Dudeoxide

        • Global Moderator

        • Mastermind
        • Thanked: 169
          • Yes
          • Yes
          • Yes
        • Certifications: List
        • Experience: Guru
        • OS: Mac OS
        Re: HP psc 1200 series Problem
        « Reply #4 on: August 05, 2008, 11:53:44 PM »
        Are you trying to reinstall it or what?

        Happy Birthday.  :P

        rock_lee_96

          Topic Starter


          Rookie

        • Ninja of the HōJō
          Re: HP psc 1200 series Problem
          « Reply #5 on: August 06, 2008, 01:01:38 PM »
          Yep I'm trying to make a reinstall, I uninstalled it succsessfully using the CD, but now I can't get it to install...  ???
          I am Kotaro, the ninja of the HōJō.

          street1 (RIP)

          • R.I.P.


          • Egghead

          • I Triple Dog Dare You!!! LOL
          • Thanked: 14
            • Obituary
          • Experience: Beginner
          • OS: Windows XP
          Re: HP psc 1200 series Problem
          « Reply #6 on: August 07, 2008, 03:35:56 PM »
          After you uninstall the printer,have you tried downloading and reinstalling 'Windows Installer then try the install again ?

          Sorry,The USA has ruined the language The United Kingdom loaned us. We do our best not to type gibberish. I Hope you can forgive us.

          rock_lee_96

            Topic Starter


            Rookie

          • Ninja of the HōJō
            Re: HP psc 1200 series Problem
            « Reply #7 on: August 07, 2008, 11:59:24 PM »
            Nope, but right now I'm downloading this "Windows Installer"
            After I... umm... Install the "Windows Installer" I'll see if I can do something about it...

            Edit:
            Can you give me a link for downloading?
            I'm on a 32bit vista and I can't find any "Installer" for it...

            If you can find one please write, because I can't (Yes, you may also give links from the Microsoft website, I have a genuine Vista...)
            « Last Edit: August 08, 2008, 02:49:41 AM by rock_lee_96 »
            I am Kotaro, the ninja of the HōJō.

            street1 (RIP)

            • R.I.P.


            • Egghead

            • I Triple Dog Dare You!!! LOL
            • Thanked: 14
              • Obituary
            • Experience: Beginner
            • OS: Windows XP
            Sorry,The USA has ruined the language The United Kingdom loaned us. We do our best not to type gibberish. I Hope you can forgive us.

            rock_lee_96

              Topic Starter


              Rookie

            • Ninja of the HōJō
              HUH?
              « Reply #9 on: September 04, 2008, 02:04:12 PM »
              ??? HUH ?
              Shows this:


              I am Kotaro, the ninja of the HōJō.

              Carbon Dudeoxide

              • Global Moderator

              • Mastermind
              • Thanked: 169
                • Yes
                • Yes
                • Yes
              • Certifications: List
              • Experience: Guru
              • OS: Mac OS
              Re: HP psc 1200 series Problem
              « Reply #10 on: September 05, 2008, 02:40:49 AM »

              rock_lee_96

                Topic Starter


                Rookie

              • Ninja of the HōJō
                Re: HP psc 1200 series Problem
                « Reply #11 on: September 10, 2008, 01:34:28 AM »
                OK, I got all running, I made a succsessfull pre-install of the driver and paint still says no...

                I was thinking if I can install the printer drivers on a virtual xp machine, will that work ???
                I am Kotaro, the ninja of the HōJō.

                Carbon Dudeoxide

                • Global Moderator

                • Mastermind
                • Thanked: 169
                  • Yes
                  • Yes
                  • Yes
                • Certifications: List
                • Experience: Guru
                • OS: Mac OS
                Re: HP psc 1200 series Problem
                « Reply #12 on: September 10, 2008, 03:00:43 AM »
                I guess it would work in an XP environment, but no guarantees.

                rock_lee_96

                  Topic Starter


                  Rookie

                • Ninja of the HōJō
                  Re: HP psc 1200 series Problem
                  « Reply #13 on: September 11, 2008, 11:46:19 PM »
                  Well Ok I'll try it and when I'm finished I'll post the results.
                  After all the CD says:

                  MAC OS X OR:
                  Windows 98,2000,XP
                  I am Kotaro, the ninja of the HōJō.

                  Carbon Dudeoxide

                  • Global Moderator

                  • Mastermind
                  • Thanked: 169
                    • Yes
                    • Yes
                    • Yes
                  • Certifications: List
                  • Experience: Guru
                  • OS: Mac OS
                  Re: HP psc 1200 series Problem
                  « Reply #14 on: September 12, 2008, 02:45:54 AM »
                  Yeah, it also says online that the driver is only for Windows XP

                  Good Luck!