You can create private rooms, just type:
/join #somerandomroomhere to create a new channel.
I would like to see support and social chat as two separate things. My idea in the first place was just for social chat...
I really dont like operating support chat, which is moreover a personal opinion, working one on one with a person with a PEBCAK error, sometimes even a ID 10 T error, is just a bit frustrating at times.
Still, I will help occasionally.
I will seldom help in chat if no one is there to cover for me if I might have to immediately leave due to whatever events happen on my end. There is such a variety of issues, and my knowledge isnt as broad as it needs to be to help everyone.