I am not computer savvy, and maybe what I am experiencing is not what you all call "crashing" but for about the past week, I am only able to go online for 1 to 2 minutes at a time and then I get a square in the middle that says "Internet Explorer has a problem and has to shut down" or something to that effect and then says to notify Microsoft. Since I am an online student, this is making taking online exams, etc. almost impossible. Where should I go to start troubleshooting this...again, I'm sorry if this is not what the problem is called. I tried typing "frequent crashing" into the search and got zero results. Thank you..I am desperate to fix this!