Security Update for Microsoft Office Powerpoint Viewer 2003 failed

[pepper]

I receive a notification every day that updates are ready for my computer and when I try to get the update it says it failed.  It's for the Microsoft Office Powerpoint Viewer 2003.  I tried researching an answer for this issue but nothing seems to work. 

[Carbon Dudeoxide]

Looks like you didn't searching hard enough....First answer in Google:
http://forums.techarena.in/windows-update/1019564.htm

 

[pepper]

There's a lot of info on that page.  What do I click on?  One of the downloads???

[Carbon Dudeoxide]

I would try this first:

http://www.microsoft.com/downloads/details.aspx?FamilyId=911c8872-dec8-4b8e-9708-93dcabd3e036&displaylang=en

[pepper]

I received the same message that the update failed.

[Carbon Dudeoxide]

Hmmm....Can you try uninstalling it and then reinstalling it?

[pepper]

Now I'm really confused.  I went to add and remove programs and powerpoint 2003 wasn't there.     

[Carbon Dudeoxide]

LOL, try installing it again then:
http://www.microsoft.com/downloads/details.aspx?FamilyId=428D5727-43AB-4F24-90B7-A94784AF71A4&displaylang=en

[pepper]

I downloaded it but I can't open it.  I tried following these instructions from the Microsoft download page:

To specify a download install location (for network administrators):
On the Start menu, click Run, and type command.
Navigate to the path of the installed PPViewer.exe program.
Type ppviewer.exe /c:“msiexec /i ppviewer.msi INSTALLLOCATION=c:\target” where c:\target is the installation directory.
Follow the instructions on the screen to complete the installation.

When I typed in command I got a blue screen.

[Carbon Dudeoxide]

Strange.......This might not be the problem, but I think you should have a look here:

http://www.computerhope.com/forum/index.php/topic,46313.0.html

When you follow the guide, post the three logs over in the Computer Virus and Spyware Section along with a link to this topic for reference.
This will help us check to see if there is any malware influencing your computer's behaviour.