Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: I cannot download updates  (Read 28729 times)

0 Members and 1 Guest are viewing this topic.

porter1998

    Topic Starter


    Beginner

    I cannot download updates
    « on: September 24, 2008, 07:38:15 AM »
    I recently reinstalled everything on my computer with the recovery disk from gateway for my emachines computer.  Now i cannot download any updates from microsoft.  Someone please help. 

    Carbon Dudeoxide

    • Global Moderator

    • Mastermind
    • Thanked: 169
      • Yes
      • Yes
      • Yes
    • Certifications: List
    • Experience: Guru
    • OS: Mac OS
    Re: I cannot download updates
    « Reply #1 on: September 24, 2008, 07:48:16 AM »
    What version of Windows are we working with here?

    Also, is it a genuine version (or have you activated it yet)?

    coolbossov



      Rookie

      Re: I cannot download updates
      « Reply #2 on: September 24, 2008, 07:49:53 AM »
      1.You can turn of the firewall and lower your security settings in ie.
      2.Windows update gives you an error code when fails post it here along with more INFO.
      3.You can autoupdate and let in run for and hour. Restart the pc and try connecting again.

      PS. post your update log located at  %windir%\Windowsupdate.log

      Good luck!

      porter1998

        Topic Starter


        Beginner

        Re: I cannot download updates
        « Reply #3 on: September 24, 2008, 08:52:10 AM »
        I think i kind of found a way to download the updates.  I am downloading all 100 of them little by little.  I am hoping this will work with all of them.  I will let you know. Thanks again

        porter1998

          Topic Starter


          Beginner

          Re: I cannot download updates
          « Reply #4 on: September 24, 2008, 10:25:31 AM »
          I downloaded all the updates.  Now i have a problem with java.  I cannot open anything that needs to use java.  SOmeone please help.  thank you in advance.

          drmsucks



            Specialist

            Re: I cannot download updates
            « Reply #5 on: September 24, 2008, 11:23:24 AM »
            Go to the Java site: http://www.java.com/en/.

            Download.

            Install.
            If you don't have time to do it right
                            ...when will you have time to do it over?

            porter1998

              Topic Starter


              Beginner

              Re: I cannot download updates
              « Reply #6 on: September 24, 2008, 11:30:08 AM »
              I went there and downloaded the java.  Still no luck with it working.

              drmsucks



                Specialist

                Re: I cannot download updates
                « Reply #7 on: September 24, 2008, 11:36:38 AM »
                I went there and downloaded the java.  Still no luck with it working.

                What web browser?

                Go to: Control Panel>Java>General Tab, click "About" - what does it say?
                If you don't have time to do it right
                                ...when will you have time to do it over?

                porter1998

                  Topic Starter


                  Beginner

                  Re: I cannot download updates
                  « Reply #8 on: September 24, 2008, 12:18:08 PM »
                  It says the information about java.  The version I have is version 6 update 7  (build 1.6.0_07-b06)

                  drmsucks



                    Specialist

                    Re: I cannot download updates
                    « Reply #9 on: September 24, 2008, 12:28:20 PM »
                    It says the information about java.  The version I have is version 6 update 7  (build 1.6.0_07-b06)

                    You have the latest version.

                    What web browser?

                    What, specifically, is the problem? If you go to: http://www.java.com/en/, and click on "Do I Have Java?" what happens?
                    If you don't have time to do it right
                                    ...when will you have time to do it over?

                    porter1998

                      Topic Starter


                      Beginner

                      Re: I cannot download updates
                      « Reply #10 on: September 24, 2008, 12:29:52 PM »
                      I have IE7 and when i go to that site it just keeps going (the circle on the site).

                      drmsucks



                        Specialist

                        Re: I cannot download updates
                        « Reply #11 on: September 24, 2008, 12:37:26 PM »
                        Open IE7, go to Tools>Manage add-ons>Enable or disable>In the "Show" box->Add-ons currently loaded; is Java shown? Is it "enabled?"
                        If you don't have time to do it right
                                        ...when will you have time to do it over?

                        porter1998

                          Topic Starter


                          Beginner

                          Re: I cannot download updates
                          « Reply #12 on: September 24, 2008, 12:41:26 PM »
                          java is there and it is enabled.

                          drmsucks



                            Specialist

                            Re: I cannot download updates
                            « Reply #13 on: September 24, 2008, 12:54:27 PM »
                            Why do you think that Java doesn't work?
                            If you don't have time to do it right
                                            ...when will you have time to do it over?

                            porter1998

                              Topic Starter


                              Beginner

                              Re: I cannot download updates
                              « Reply #14 on: September 24, 2008, 01:04:17 PM »
                              I have not a clue.  I have tried everything i can think of to make sure it is working but the only thing that I haven't done was uninstall and reinstall.