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Author Topic: HELP! High CPU Usage causes very jittery sound. (Laptop)  (Read 24908 times)

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dingbat-dom

    Topic Starter


    Rookie

    HELP! High CPU Usage causes very jittery sound. (Laptop)
    « on: September 28, 2008, 04:14:54 AM »
    So this is a very strange problem! I'll start from the beginning. (The problems keep coming)

    So first, about 3 weeks ago. My battery stopped charging and I had to use my laptop on charge. About a few days later, it just froze. So I restarted it and tried to skip disk checking, but I couldn't. I left my computer, hoping it would sort itself out but, I am telling the truth, it took 12 hours disk checking. When it finally had, the mouse and keyboard stopped working. It's with my school, so they tried to fix it, but had to resort to plugging an external mouse and keyboard. Mouse and keyboard worked in safe mode though. Another problem is that my computer takes a very very long time to start.

    They found out that the mouse and keyboard worked without the battery in and working on AC power. And the problem also was fine when I plugged in someone elses battery from the same laptop. The guy plugged in my battery again and it was fine. But 2 days later, it went back to before. So I had to use my friends battery again.

    When I got my laptop back the sound was very very jittery at high CPU usage. It's so annoying and is driving me up the wall. This is the only problem at this moment in time, aswell as it still being very very slow. I am so annoyed at this and I am not sending my laptop for repair as I need it to much. Everything else is fine (internet, microsoft word) but PC games just won't work, the sound drives you crazy and they are slow.

    More info:

    Acer TravelMate 4670
    2 years old
    1GB Ram
    15GB memory left on C drive

    If you want anymore info just ask.


    But I am begging I am so annoyed, if anyone has any info, just a little bit, I would be so grateful.
    THANKS IN ADVANCE. :D

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    Carbon Dudeoxide

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    Re: HELP! High CPU Usage causes very jittery sound. (Laptop)
    « Reply #1 on: September 28, 2008, 04:22:47 AM »
    What Windows OS is this?

    Also, do you have the Windows CD?
    Logged

    dingbat-dom

      Topic Starter


      Rookie

      Re: HELP! High CPU Usage causes very jittery sound. (Laptop)
      « Reply #2 on: September 28, 2008, 04:31:56 AM »
      Sorry XP. And no I don't :(
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      Carbon Dudeoxide

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      Re: HELP! High CPU Usage causes very jittery sound. (Laptop)
      « Reply #3 on: September 28, 2008, 04:51:09 AM »
      Is it possible you can get one?

      Also, can you post a HijackThis Log:
      http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis
      Logged

      dingbat-dom

        Topic Starter


        Rookie

        Re: HELP! High CPU Usage causes very jittery sound. (Laptop)
        « Reply #4 on: September 28, 2008, 07:23:13 AM »
        I might be able to get one.

        And here is the log:


        Logfile of Trend Micro HijackThis v2.0.2
        Scan saved at 14:21:00, on 28/09/2008
        Platform: Windows XP SP2 (WinNT 5.01.2600)
        MSIE: Internet Explorer v7.00 (7.00.6000.16705)
        Boot mode: Normal

        Running processes:
        C:\WINDOWS\System32\smss.exe
        C:\WINDOWS\system32\winlogon.exe
        C:\WINDOWS\system32\services.exe
        C:\WINDOWS\system32\lsass.exe
        C:\WINDOWS\system32\Ati2evxx.exe
        C:\WINDOWS\system32\svchost.exe
        C:\WINDOWS\System32\svchost.exe
        C:\WINDOWS\system32\spoolsv.exe
        C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
        C:\Acer\Empowering Technology\admServ.exe
        c:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
        C:\WINDOWS\System32\svchost.exe
        C:\Program Files\Common Files\LightScribe\LSSrvc.exe
        C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
        C:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Binn\sqlservr.exe
        C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
        C:\Program Files\SMART Board Software\SMARTBoardService.exe
        C:\WINDOWS\system32\svchost.exe
        C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
        C:\Program Files\Trend Micro\OfficeScan Client\CNTAoSMgr.exe
        C:\WINDOWS\system32\Ati2evxx.exe
        C:\WINDOWS\Explorer.EXE
        C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
        C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
        C:\Acer\Empowering Technology\eRecovery\Monitor.exe
        C:\Acer\Empowering Technology\admtray.exe
        C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
        C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
        C:\WINDOWS\RTHDCPL.EXE
        C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
        C:\WINDOWS\system32\rundll32.exe
        C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
        C:\SCHOOL~1\TEXTBR~1.0\Bin\INSTAN~1.EXE
        C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
        C:\Program Files\Common Files\Real\Update_OB\realsched.exe
        C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
        C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe
        C:\Program Files\iTunes\iTunesHelper.exe
        C:\WINDOWS\live.messenger.com
        C:\WINDOWS\system32\wbem\unsecapp.exe
        C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe
        C:\WINDOWS\system32\ctfmon.exe
        C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
        c:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
        C:\DOCUME~1\Q\LOCALS~1\Temp\RtkBtMnt.exe
        C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
        C:\Program Files\iPod\bin\iPodService.exe
        C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
        C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
        C:\Program Files\Java\jre1.6.0_01\bin\jucheck.exe
        C:\WINDOWS\system32\taskmgr.exe
        C:\Program Files\Mozilla Firefox\firefox.exe
        C:\WINDOWS\system32\wuauclt.exe
        C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

        R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchgateway.net/search/
        R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchgateway.net/search/
        R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://intranet
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
        R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
        R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchgateway.net/search/%s
        R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://global.acer.com/
        R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.0.79:8080
        R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://intranet;<local>
        R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
        O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
        O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
        O2 - BHO: CIEDownload Object - {67BCF957-85FC-4036-8DC4-D4D80E00A77B} - C:\Program Files\SMART Board Software\NotebookPlugin.dll
        O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
        O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
        O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
        O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
        O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
        O4 - HKLM\..\Run: [LaunchApp] Alaunch
        O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
        O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
        O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
        O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
        O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
        O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
        O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
        O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
        O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
        O4 - HKLM\..\Run: [ADMTray.exe] "C:\Acer\Empowering Technology\admtray.exe"
        O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
        O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
        O4 - HKLM\..\Run: [ntiMUI] C:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
        O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
        O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
        O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
        O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
        O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
        O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
        O4 - HKLM\..\Run: [Acer ePower Management] C:\Acer\Empowering Technology\ePower\Acer ePower Management.exe boot
        O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
        O4 - HKLM\..\Run: [InstantAccess] C:\SCHOOL~1\TEXTBR~1.0\Bin\INSTAN~1.EXE /h
        O4 - HKLM\..\Run: [RegisterDropHandler] C:\SCHOOL~1\TEXTBR~1.0\Bin\REGIST~1.EXE
        O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
        O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
        O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
        O4 - HKLM\..\Run: [USB2Check] RUNDLL32.EXE "C:\WINDOWS\system32\PCLECoInst.dll",CheckUSBController
        O4 - HKLM\..\Run: [USBToolTip] "C:\Program Files\Pinnacle\Shared Files\\Programs\USBTip\USBTip.exe"
        O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
        O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
        O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
        O4 - HKLM\..\Run: [MSN Messenger] live.messenger.com
        O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
        O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
        O4 - HKLM\..\Run: [NSLauncher] C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe /startup
        O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\SCHOOL~1\TEXTBR~1.0\Bin\REGIST~1.EXE
        O4 - HKLM\..\RunServices: [MSN Messenger] live.messenger.com
        O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
        O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
        O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
        O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
        O4 - Global Startup: Bluetooth.lnk = ?
        O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
        O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
        O8 - Extra context menu item: Send to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
        O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
        O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
        O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
        O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
        O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
        O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
        O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
        O14 - IERESET.INF: START_PAGE_URL=http://intranet
        O15 - Trusted Zone: http://*.intranet
        O16 - DPF: {00134F72-5284-44F7-95A8-52A619F70751} (ObjWinNTCheck Class) - https://qwoodpsav/officescan/console/ClientInstall/WinNTChk.cab
        O16 - DPF: {08D75BC1-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupCtrl Class) - https://qwoodpsav/officescan/console/ClientInstall/setup.cab
        O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
        O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
        O16 - DPF: {35C3D91E-401A-4E45-88A5-F3B32CD72DF4} (Encrypt Class) - https://qwoodpsav/officescan/console/html/AtxEnc.cab
        O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://dingbat-dom.spaces.live.com//PhotoUpload/MsnPUpld.cab
        O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab
        O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-GB/a-UNO1/GAME_UNO1.cab
        O16 - DPF: {5EFE8CB1-D095-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment ObjRemoveCtrl Class) - https://qwoodpsav/officescan/console/ClientInstall/RemoveCtrl.cab
        O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1155131560677
        O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
        O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) - http://update.videoegg.com/Install/Windows/Initial/VideoEggPublisher.exe
        O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
        O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
        O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
        O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by135fd.bay135.hotmail.msn.com/activex/HMAtchmt.ocx
        O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
        O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = queenswood.org
        O17 - HKLM\Software\..\Telephony: DomainName = queenswood.org
        O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = queenswood.org
        O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = queenswood.org
        O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = queenswood.org
        O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
        O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
        O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
        O23 - Service: AdminWorks Agent X6 (AWService) - Avocent Inc. - C:\Acer\Empowering Technology\admServ.exe
        O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - c:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
        O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
        O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
        O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
        O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
        O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
        O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
        O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
        O23 - Service: SMART Board Service - SMART Technologies Inc. - C:\Program Files\SMART Board Software\SMARTBoardService.exe
        O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
        O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\TmProxy.exe

        --
        End of file - 14555 bytes
        Logged

        Carbon Dudeoxide

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        Re: HELP! High CPU Usage causes very jittery sound. (Laptop)
        « Reply #5 on: September 28, 2008, 07:33:16 AM »
        There are some questionable entries in that log, so I think I'll let a Malware Specialist have a look at it in more depth.

        In the mean time, follow this guide and see how your computer performs afterwards:
        http://www.computerhope.com/forum/index.php/topic,62253.0.html
        Logged

        dingbat-dom

          Topic Starter


          Rookie

          Re: HELP! High CPU Usage causes very jittery sound. (Laptop)
          « Reply #6 on: September 28, 2008, 07:41:20 AM »
          Thank you so very much. So will you reply back in this thread when you have?
          Logged

          Carbon Dudeoxide

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          Re: HELP! High CPU Usage causes very jittery sound. (Laptop)
          « Reply #7 on: September 28, 2008, 07:45:30 AM »
          Once our Malware Specialists are through here, and you've followed the guide I posted, the problem should be remedied, but I will check in, don't worry. :)
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          dingbat-dom

            Topic Starter


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            Re: HELP! High CPU Usage causes very jittery sound. (Laptop)
            « Reply #8 on: September 28, 2008, 07:48:23 AM »
            Oh. So one of your people will reply to this post! Sorry I am not on the ball today. Thanks. I am just about to do the guide.
            Logged

            Carbon Dudeoxide

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            Re: HELP! High CPU Usage causes very jittery sound. (Laptop)
            « Reply #9 on: September 28, 2008, 07:50:17 AM »
            All right, Good Luck.
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            dingbat-dom

              Topic Starter


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              Re: HELP! High CPU Usage causes very jittery sound. (Laptop)
              « Reply #10 on: September 28, 2008, 10:31:37 AM »
              My disk fragmentation is taking a very long time. What do you suggest. It has done 10% in about 2 hours. Any ideas?? I do have to stop it soon, as I have to travel with my laptop.
              Logged

              patio

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              Re: HELP! High CPU Usage causes very jittery sound. (Laptop)
              « Reply #11 on: September 28, 2008, 10:35:22 AM »
              You should let it run to completion...
              Interrupting it does no good.
              Did you turn off all Tray items running beforehand ? ?
              Logged
              " Anyone who goes to a psychiatrist should have his head examined. "

              evilfantasy

              • Malware Removal Specialist


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              • OS: Windows 11
              Re: HELP! High CPU Usage causes very jittery sound. (Laptop)
              « Reply #12 on: September 28, 2008, 11:17:33 AM »
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              dingbat-dom

                Topic Starter


                Rookie

                Re: HELP! High CPU Usage causes very jittery sound. (Laptop)
                « Reply #13 on: September 28, 2008, 11:26:19 AM »
                Really? Thankyou. I am following your steps now. Or maybe tomorrow.
                Logged

                dingbat-dom

                  Topic Starter


                  Rookie

                  Re: HELP! High CPU Usage causes very jittery sound. (Laptop)
                  « Reply #14 on: September 30, 2008, 03:59:11 AM »
                  I'm back. Done the scan but the sound is still wierd on high CPU usage.

                  Heres the log.

                  Logfile of Trend Micro HijackThis v2.0.2
                  Scan saved at 10:57:08, on 30/09/2008
                  Platform: Windows XP SP2 (WinNT 5.01.2600)
                  MSIE: Internet Explorer v7.00 (7.00.6000.16705)
                  Boot mode: Normal

                  Running processes:
                  C:\WINDOWS\System32\smss.exe
                  C:\WINDOWS\system32\winlogon.exe
                  C:\WINDOWS\system32\services.exe
                  C:\WINDOWS\system32\lsass.exe
                  C:\WINDOWS\system32\Ati2evxx.exe
                  C:\WINDOWS\system32\svchost.exe
                  C:\WINDOWS\System32\svchost.exe
                  C:\WINDOWS\system32\spoolsv.exe
                  C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
                  C:\Acer\Empowering Technology\admServ.exe
                  c:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
                  C:\WINDOWS\System32\svchost.exe
                  C:\Program Files\Kontiki\KService.exe
                  C:\Program Files\Common Files\LightScribe\LSSrvc.exe
                  C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
                  C:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Binn\sqlservr.exe
                  C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
                  C:\Program Files\SMART Board Software\SMARTBoardService.exe
                  C:\WINDOWS\system32\svchost.exe
                  C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
                  C:\Program Files\Trend Micro\OfficeScan Client\CNTAoSMgr.exe
                  C:\WINDOWS\system32\Ati2evxx.exe
                  C:\WINDOWS\Explorer.EXE
                  C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
                  C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
                  C:\Acer\Empowering Technology\eRecovery\Monitor.exe
                  C:\Acer\Empowering Technology\admtray.exe
                  C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
                  C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
                  C:\WINDOWS\RTHDCPL.EXE
                  C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
                  C:\WINDOWS\system32\rundll32.exe
                  C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
                  C:\SCHOOL~1\TEXTBR~1.0\Bin\INSTAN~1.EXE
                  C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
                  C:\Program Files\Common Files\Real\Update_OB\realsched.exe
                  C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
                  C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe
                  C:\Program Files\iTunes\iTunesHelper.exe
                  C:\Program Files\Kontiki\KHost.exe
                  C:\WINDOWS\system32\wbem\unsecapp.exe
                  C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe
                  C:\WINDOWS\system32\ctfmon.exe
                  C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
                  C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
                  c:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
                  C:\WINDOWS\system32\taskmgr.exe
                  C:\DOCUME~1\Q\LOCALS~1\Temp\RtkBtMnt.exe
                  C:\Program Files\iPod\bin\iPodService.exe
                  C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
                  C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
                  C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
                  C:\Program Files\Mozilla Firefox\firefox.exe
                  C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
                  C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

                  R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchgateway.net/search/
                  R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchgateway.net/search/
                  R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
                  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://intranet
                  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
                  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
                  R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
                  R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchgateway.net/search/%s
                  R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://global.acer.com/
                  R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.0.79:8080
                  R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://intranet;<local>
                  R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
                  O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
                  O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
                  O2 - BHO: CIEDownload Object - {67BCF957-85FC-4036-8DC4-D4D80E00A77B} - C:\Program Files\SMART Board Software\NotebookPlugin.dll
                  O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
                  O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
                  O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
                  O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
                  O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
                  O4 - HKLM\..\Run: [LaunchApp] Alaunch
                  O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
                  O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
                  O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
                  O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
                  O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
                  O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
                  O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
                  O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
                  O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
                  O4 - HKLM\..\Run: [ADMTray.exe] "C:\Acer\Empowering Technology\admtray.exe"
                  O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
                  O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
                  O4 - HKLM\..\Run: [ntiMUI] C:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
                  O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
                  O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
                  O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
                  O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
                  O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
                  O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
                  O4 - HKLM\..\Run: [Acer ePower Management] C:\Acer\Empowering Technology\ePower\Acer ePower Management.exe boot
                  O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
                  O4 - HKLM\..\Run: [InstantAccess] C:\SCHOOL~1\TEXTBR~1.0\Bin\INSTAN~1.EXE /h
                  O4 - HKLM\..\Run: [RegisterDropHandler] C:\SCHOOL~1\TEXTBR~1.0\Bin\REGIST~1.EXE
                  O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
                  O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
                  O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
                  O4 - HKLM\..\Run: [USB2Check] RUNDLL32.EXE "C:\WINDOWS\system32\PCLECoInst.dll",CheckUSBController
                  O4 - HKLM\..\Run: [USBToolTip] "C:\Program Files\Pinnacle\Shared Files\\Programs\USBTip\USBTip.exe"
                  O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
                  O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
                  O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
                  O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
                  O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
                  O4 - HKLM\..\Run: [NSLauncher] C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe /startup
                  O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\SCHOOL~1\TEXTBR~1.0\Bin\REGIST~1.EXE
                  O4 - HKLM\..\RunServices: [MSN Messenger] live.messenger.com
                  O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
                  O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
                  O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
                  O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
                  O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
                  O4 - Global Startup: Bluetooth.lnk = ?
                  O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
                  O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
                  O8 - Extra context menu item: Send to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
                  O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
                  O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
                  O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
                  O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
                  O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
                  O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
                  O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
                  O14 - IERESET.INF: START_PAGE_URL=http://intranet
                  O15 - Trusted Zone: http://*.intranet
                  O16 - DPF: {00134F72-5284-44F7-95A8-52A619F70751} (ObjWinNTCheck Class) - https://qwoodpsav/officescan/console/ClientInstall/WinNTChk.cab
                  O16 - DPF: {08D75BC1-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupCtrl Class) - https://qwoodpsav/officescan/console/ClientInstall/setup.cab
                  O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
                  O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
                  O16 - DPF: {35C3D91E-401A-4E45-88A5-F3B32CD72DF4} (Encrypt Class) - https://qwoodpsav/officescan/console/html/AtxEnc.cab
                  O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://dingbat-dom.spaces.live.com//PhotoUpload/MsnPUpld.cab
                  O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab
                  O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-GB/a-UNO1/GAME_UNO1.cab
                  O16 - DPF: {5EFE8CB1-D095-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment ObjRemoveCtrl Class) - https://qwoodpsav/officescan/console/ClientInstall/RemoveCtrl.cab
                  O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1155131560677
                  O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
                  O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
                  O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
                  O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
                  O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by135fd.bay135.hotmail.msn.com/activex/HMAtchmt.ocx
                  O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
                  O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = queenswood.org
                  O17 - HKLM\Software\..\Telephony: DomainName = queenswood.org
                  O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = queenswood.org
                  O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = queenswood.org
                  O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = queenswood.org
                  O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
                  O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
                  O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
                  O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
                  O23 - Service: AdminWorks Agent X6 (AWService) - Avocent Inc. - C:\Acer\Empowering Technology\admServ.exe
                  O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - c:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
                  O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
                  O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
                  O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
                  O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
                  O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
                  O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
                  O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
                  O23 - Service: SMART Board Service - SMART Technologies Inc. - C:\Program Files\SMART Board Software\SMARTBoardService.exe
                  O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
                  O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\TmProxy.exe

                  --
                  End of file - 14595 bytes
                  Logged
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