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Author Topic: downloaded program disappears/ won't run  (Read 12810 times)

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sp4rt4n_ii7

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    downloaded program disappears/ won't run
    « on: October 03, 2008, 10:19:05 PM »
    whenever i try to download a program or update my computer will download completely then ask me if i want to run the program. i click yes but it dissapears and doesnt run
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    Carbon Dudeoxide

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    Re: downloaded program disappears/ won't run
    « Reply #1 on: October 04, 2008, 12:05:56 AM »
    Welcome to ComputerHope.

    What update/download is this?

    Does it happen all the time?

    Have you tried saving the download to your desktop first.
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    sp4rt4n_ii7

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      Re: downloaded program disappears/ won't run
      « Reply #2 on: October 04, 2008, 12:16:45 AM »
      yes ive tried saving and it doesnt sho up at the location it was supposed to save to
      and its for any downloaded program.
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      Ivy

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      Re: downloaded program disappears/ won't run
      « Reply #3 on: October 04, 2008, 12:22:53 AM »

      Try this.

      DownloadRandom's system information tool  by random/random from and save it to your

      Desktop.

          * Double click on RSIT.exe to run.
          * Click Continue at the disclaimer screen.
          * Once it has finished, two logs will open
          * log.txt <will be maximized and info.txt <will be minimized
          * Please post the contents of both logs in the Here in malware removal forums .

      Yes this download might work, best of luck :)

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      sp4rt4n_ii7

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        Re: downloaded program disappears/ won't run
        « Reply #4 on: October 04, 2008, 12:34:50 AM »
        no luck for me
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        Ivy

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        Re: downloaded program disappears/ won't run
        « Reply #5 on: October 04, 2008, 12:37:43 AM »
        Didn't work?

        Did you uninstall any programs recently or did you uninstall anything because of a virus problem?
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        sp4rt4n_ii7

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          Re: downloaded program disappears/ won't run
          « Reply #6 on: October 04, 2008, 12:38:03 AM »
          it showed a window saying it was transfering the files but nothing showed up on any drive or on the desktop
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          Ivy

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          Re: downloaded program disappears/ won't run
          « Reply #7 on: October 04, 2008, 12:38:32 AM »
          Did you let it finish?
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          sp4rt4n_ii7

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            Re: downloaded program disappears/ won't run
            « Reply #8 on: October 04, 2008, 12:39:58 AM »
            i did have norton delete some files because internet explorer kept flashing on and off
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            sp4rt4n_ii7

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              Re: downloaded program disappears/ won't run
              « Reply #9 on: October 04, 2008, 12:40:46 AM »
              yes it finished pretty quikly
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              Ivy

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              Re: downloaded program disappears/ won't run
              « Reply #10 on: October 04, 2008, 12:42:38 AM »
               
              Quote from: sp4rt4n_ii7 on October 04, 2008, 12:40:46 AM
              yes it finished pretty quikly

              Then what happened? Did it save any files?


              Quote
              i did have norton delete some files because internet explorer kept flashing on and off

              Can you list those files?
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              sp4rt4n_ii7

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                Re: downloaded program disappears/ won't run
                « Reply #11 on: October 04, 2008, 12:52:46 AM »
                no files were saved and norton is giving me error msgs now (unable to open product , restart your computer[8500,108]) i already tried restarting but no luck
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                Carbon Dudeoxide

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                Re: downloaded program disappears/ won't run
                « Reply #12 on: October 04, 2008, 12:56:56 AM »
                What browser are you downloading from?

                Also, what are you downloading? (link please)
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                Ivy

                • Guest
                Re: downloaded program disappears/ won't run
                « Reply #13 on: October 04, 2008, 01:00:10 AM »
                Okay, your notion antivirus won't open aswell?

                Do you have Zone Alarm installed by any chance?

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                sp4rt4n_ii7

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                  Re: downloaded program disappears/ won't run
                  « Reply #14 on: October 04, 2008, 01:10:24 AM »
                  nope no zone alarm its a fairly new computer so i havent really been able to secure it very well yet

                  im downloading eg. skype       http://www.skype.com every thing is through internet explorer
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