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Author Topic: xpantivirus again  (Read 3945 times)

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brett74

    Topic Starter


    Apprentice

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    xpantivirus again
    « on: November 07, 2008, 07:17:43 PM »
    hi guys I got the xp antivirus 2009 virus earlier this week and I thought that I had gotten rid of it but it has come back I went and did all the scans and ran cc cleaner too. here are my scan logs. Do you think that i should turn of system restore cause avg is showing that some restore files are infecte.

    [Saving space - attachment deleted by admin]

    CBMatt

    • Mod & Malware Specialist


    • Prodigy

    • Sad and lonely...and loving every minute of it.
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    • Experience: Experienced
    • OS: Windows 7
    Re: xpantivirus again
    « Reply #1 on: November 19, 2008, 06:10:56 AM »
    Sorry for the long wait.  Things are very busy right now and we're a bit short-staffed, which is causing us to get more behind than usual.  Some recent server issues also contributed to this somewhat.  But we are doing our best to pick up the slack and help everyone out.  Are you still experiencing problems with malware?  If so, please follow these steps again:
    http://www.computerhope.com/forum/index.php/topic,46313.0.html

    I know you've already gone through the process and posted the logs, but malware changes and evolves, so we need to see if the state of your computer has changed at all.  It's difficult to instruct our users if we don't have the most up-to-date information.  Thank you for your understanding, and if you still need help, we'll be here to do what we can.
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