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Author Topic: Please HELP with Video Driver for Gateway Laptop  (Read 9001 times)

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LadyBeauty32

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    Please HELP with Video Driver for Gateway Laptop
    « on: November 08, 2008, 02:20:48 AM »
    I am in very bad need of some help and I have looked and can't find anything thus far.  If it has already been posted I am sry as this is my first time to post on here, so if I do something wrong I apologize ahead of time.

    When I am playing WoW on this laptop and I keep getting a error msg and I will get a black screen, it sits there like that for a few seconds, then it goes back to the game, it will do this over and over and over.....I can put down the game and I have to click on the error msg to make it go away.  This used to happen just every now and then, but tonite it happened constantly so bad it cause me major problems trying to play the game.  The error msg reads that the driver IGFX has failed and the system as recovered it.  There are times when I put down the game the error is there sometimes 6x's!!!!!

    I have a Gateway laptop just around a yr old.  It is running Windows Vista Home Premium.  The processor is Intel Pentium Dual T2310 @ 1.46GHZ 1.47 GHz, Memory is 1.00 GB, 32-bit Operating System.  I can also add the product ID# if needed, but not sure I am supposed to do that.

    If anyone has any ideas or suggestions I would completely appreciate it!  I feel like a total idiot for not being able to figure this out, but I have decided to ask..and see what happens!!!!

    Thank you for any help!
    LadyBeauty

    Carbon Dudeoxide

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    Re: Please HELP with Video Driver for Gateway Laptop
    « Reply #1 on: November 08, 2008, 03:18:14 AM »
    Go ahead and run through this guide:
    http://www.computerhope.com/forum/index.php/topic,62253.0.html

    Steps are for Windows XP, but are similar in Windows Vista.

    After following that and you still get black screens, let us know.

    street1 (RIP)

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    Re: Please HELP with Video Driver for Gateway Laptop
    « Reply #2 on: November 08, 2008, 03:30:57 AM »
    The recommended World of Warcraft system requirements.

     Intel Pentium IV 1.5 GHz or AMD XP 1500+ MHz processor

    1024 MB of RAM

     64 MB 3D graphics card

     broadband internet connection

    Can you download Belarc and copy and paste the results here?

    http://www.belarc.com/free_download.html





    Sorry,The USA has ruined the language The United Kingdom loaned us. We do our best not to type gibberish. I Hope you can forgive us.

    LadyBeauty32

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      Re: Please HELP with Video Driver for Gateway Laptop
      « Reply #3 on: November 08, 2008, 03:17:36 PM »
      I gone thru the guide Carbon Dudeoxide put the link up and downloaded and ran all of that until I got down the msconfig....and I do not feel comfortable since there are a TON of tabs and check marks with things I have NO IDEA what they are or what they do!!!  So....since I have run all above from that point and I also downloaded the Belarc also posted by street1 telling me to do so.....although I did run it, I have the results but I don't think you want me to add in here ALL it says since it so long....so let me know what all I should put in here!!  I copied/pasted into a document to save what it found but I do not find everything I see on the webpage it opens on!  So should I give you the link?  Or what specific part?  I am headed to try WoW now to see if it will work better!

      Thanks so much for all the help thus far!  Sorry I sound like a idiot!

      street1 (RIP)

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      Re: Please HELP with Video Driver for Gateway Laptop
      « Reply #4 on: November 08, 2008, 03:31:06 PM »
      Only copy and paste everything down to Virus Protection.
      Sorry,The USA has ruined the language The United Kingdom loaned us. We do our best not to type gibberish. I Hope you can forgive us.

      LadyBeauty32

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        Re: Please HELP with Video Driver for Gateway Laptop
        « Reply #5 on: November 08, 2008, 04:35:27 PM »
        Thanks in ADVANCE!! Ok here is what it shows:

        Operating System   System Model
        Windows Vista Home Premium Service Pack 1 (build 6001)   Gateway ML6720 3408933R
        System Serial Number: T027901001204
        Chassis Serial Number: T027901001204
        Enclosure Type: Portable
        Processor a   Main Circuit Board b
        1.47 gigahertz Intel Pentium Dual
        64 kilobyte primary memory cache
        1024 kilobyte secondary memory cache   Board: Gateway 93.03
        Serial Number: QTFCMJ73308351
        Bus Clock: 533 megahertz
        BIOS: Phoenix Technologies LTD 93.03 07/12/2007
        Drives   Memory Modules c,d
        120.03 Gigabytes Usable Hard Drive Capacity
        75.17 Gigabytes Hard Drive Free Space

        Optiarc DVD RW AD-7563A ATA Device [CD-ROM drive]

        Hitachi HTS542512K9SA00 [Hard drive] (120.03 GB) -- drive 0, s/n 080326BB2200WBJKTJSA, rev BB2OC31P, SMART Status: Healthy   1014 Megabytes Installed Memory

        Slot 'DIMM 1' has 512 MB (serial number 00007200)
        Slot 'DIMM 2' has 512 MB (serial number 04008197)
          Local Drive Volumes
             
        c: (NTFS on drive 0) 120.03 GB 75.17 GB free
         
          Network Drives
          None detected
        Users (mouse over user name for details)   Printers
        local user accounts last logon
         Owner 11/8/2008 10:34:14 AM (admin)
        local system accounts
         Administrator 11/2/2006 8:03:34 AM (admin)
         Guest never 


         Marks a disabled account;    Marks a locked account    Microsoft XPS Document Writer on XPSPort:
         
        Controllers   Display
        IDE Channel [Controller] (4x)
        Intel(R) ICH8M Ultra ATA Storage Controllers - 2850
        Standard AHCI 1.0 Serial ATA Controller   Mobile Intel(R) 965 Express Chipset Family [Display adapter] (2x)
        Generic PnP Monitor (15.4"vis, February 2006)
        Bus Adapters   Multimedia
        Microsoft iSCSI Initiator
        Intel(R) ICH8 Family USB Universal Host Controller - 2830
        Intel(R) ICH8 Family USB Universal Host Controller - 2831
        Intel(R) ICH8 Family USB Universal Host Controller - 2832
        Intel(R) ICH8 Family USB Universal Host Controller - 2834
        Intel(R) ICH8 Family USB Universal Host Controller - 2835
        Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836
        Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A   High Definition Audio Device
        Philips SPC620NC PC Camera; Audio (Microphone)
        Communications   Other Devices
        Agere Systems HDA Modem

           
        6TO4 Adapter
        isatap.{168D49F2-E72C-4BE2-A7DA-1B850F8C7D49}
        isatap.{4952E764-CA21-432C-BA52-16EE73CC7E1F}
        Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
         Dhcp Server:  none responded 
         Physical Address:  00:E0:B8:DF:3B:C9
        Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
         Auto IP Address:  192.168.1.3 / 24
         Gateway:  192.168.1.1
         Dhcp Server:  192.168.1.1
         Physical Address:  00:C0:A8:FD:82:35
        Teredo Tunneling Pseudo-Interface
         
        Networking Dns Server:  192.168.1.1
           Microsoft AC Adapter
        Microsoft ACPI-Compliant Control Method Battery
        USB Human Interface Device
        USB Video Camera
        Standard PS/2 Keyboard
        HID-compliant mouse
        Microsoft PS/2 Port Mouse (IntelliPoint)
        Philips SPC620NC PC Camera; Composite A/V Device
        Realtek USB 2.0 Card Reader
        USB Root Hub (7x)
        Generic volume shadow copy

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        Re: Please HELP with Video Driver for Gateway Laptop
        « Reply #6 on: November 08, 2008, 07:30:03 PM »
        Get another 1GB of RAM to make Vista happy.

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        Re: Please HELP with Video Driver for Gateway Laptop
        « Reply #7 on: November 09, 2008, 12:12:22 AM »
        You could try downloading and reinstalling your graphics drivers
        --->GoHere

        Also, as mentioned by Broni 2GB ram would help a lot.

        You can find your ram/memory upgrade--->Here
        Sorry,The USA has ruined the language The United Kingdom loaned us. We do our best not to type gibberish. I Hope you can forgive us.

        rogersfmac

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        Re: Please HELP with Video Driver for Gateway Laptop
        « Reply #8 on: December 21, 2008, 12:39:20 PM »
        you need to reinstall you drivers go to the gate way support page here >http://support.gateway.com/support/drivers/getFile.asp?id=21322&uid=21393540
        and look for your model and redownload yor drivers  ;)