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Author Topic: internet explorer won't work  (Read 5644 times)

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gstreett

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    internet explorer won't work
    « on: January 05, 2009, 09:11:08 AM »
    my internet explorer will not work.  When I click on the icon, an hourglass appears and then goes away, nothing happens.  I cannot get on the internet at all.  Can anyone help? 

    patio

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    Re: internet explorer won't work
    « Reply #1 on: January 05, 2009, 09:15:46 AM »
    Re-boot the machine.
    Turn the modem off for 30 seconds then turn it on again.
    Do the same with the router.

    Supply more info next time.
    " Anyone who goes to a psychiatrist should have his head examined. "

    gstreett

      Topic Starter


      Newbie

      Re: internet explorer won't work
      « Reply #2 on: January 05, 2009, 10:21:01 AM »
      I have turned the computer off completely and started it back several times.  I have turned it off for hours, but the same thing continues to happen.

      patio

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      Re: internet explorer won't work
      « Reply #3 on: January 05, 2009, 10:22:47 AM »
      Quote
      Turn the modem off for 30 seconds then turn it on again.
      Do the same with the router.
      " Anyone who goes to a psychiatrist should have his head examined. "

      Broni


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      Re: internet explorer won't work
      « Reply #4 on: January 05, 2009, 12:28:15 PM »
      Quote
      Supply more info next time.

      ...and...

      Go Start>Run ("Start search" in Vista).
      Type in:
      cmd
      Click OK (hit Enter in Vista).

      At Command Prompt, type in:
      ping www.google.com > ping.txt
      Hit Enter.

      In Window Explorer navigate to:
      C:\Documents and Settings\your_name (C:\Users\your_name in Vista)
      Double click on ping.txt to open it in Notepad.
      Copy all text, and post it in your next reply.

      taly_2



        Newbie

        Re: internet explorer won't work
        « Reply #5 on: January 13, 2009, 01:34:27 AM »
        Click Start -> COntrol Panel -> Add/Remove programs -> see if you have any IE add-ons there like Google toolbar etc, uninstall them.

        Workaround - go on another computer and download Firefox from HERE, save it on a CD (flash), install it on your computer and use it to Google for possible solutions, download programs etc

        Good luck