I have a very old version of Windows XP that I had to reinstall after my OS HDD failed on me. I can't activate over the internet because beleive it or not but my 7-8 year old version of windows has been activated too many times before. This is nothing new though, I have always had to phone Microsoft for aproval. Lately however whenever I call, I just get: "Sorry there is a fault.", by lately I mean for the last month. I'm in the UK and being given the number 0800 018 8354. Have they changed the number or something?