hello i'm new here and new to this. and the ? is, have this computer that dose not work and will not start up at 1st it starts up the 1st page and the 2nd page, and gose 1st to 2nd page over and over would not start. and tryed it again and will not start at all. and ask a friend and says to take out the hardrive and put it back in, and to put a new software on it. but thats where i like to know is how to i take out the hardrive and how to put it back in. and to install the new software, can some one please help me. don't have cash to buy a new one. thanks