Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: blue screen error  (Read 4649 times)

0 Members and 1 Guest are viewing this topic.

mistick042

  • Guest
blue screen error
« on: June 16, 2009, 09:36:03 PM »
When I start my computer there's a message that says can't display this video mode

Then windows starts running but a blue screen comes up that says there was an error with a file: ati2dvag

It says the device driver got stuck in an infinite loop...

There is no message with underscores but it does have a Technical Support section at the bottom:

STOP:  0x000000EA (0xFFA6E900, 0xFFa4BDC8, 0xF971DCB4, 0x00000001)


rocketcake



    Greenhorn

    Re: blue screen error
    « Reply #1 on: June 16, 2009, 09:48:56 PM »
    Sounds like a corrupt driver.

    What card are you using? Have u tried booting in safe mode and reinstalling the video driver?

    Also reinstall the manufacturers driver, and not some 3rd party driver. Might be a conflict error in memory address space.

    harry 48



      Egghead

    • lay back , relax and chill out
    • Thanked: 129
      • Yes
      • Yes
      • Yes
      • Dribbling Pensioner
    • Certifications: List
    • Experience: Familiar
    • OS: Windows 7
    Re: blue screen error
    « Reply #2 on: June 17, 2009, 01:16:45 PM »
    http://www.computerhope.com/jargon/b/bsod.htm

    go to above and read
    ----------------------------------------------------------------------
    go to below and follow all instructions

    http://www.computerhope.com/forum/index.php/topic,46313.0.html

    ------------------------------------------------------------------------

    go to below and post the 3 logs an expert will see them , harry

    http://www.computerhope.com/forum/index.php/topic,46313.0.html


    sher



      Rookie

      Thanked: 1
      Re: blue screen error
      « Reply #3 on: July 03, 2009, 06:14:34 PM »
      I have the XP cd...
      I was able to get into the what I am guessing, the BIOS screen.  It is a blue split screen...It has the settings on one side -- System, Onboard Devices, Video, Security, Performance, etc  and the description of each thing on the other side...

      Under "System" it has "Boot sequence..."  And when I hit enter it takes me to the description side: 
      1. Diskette Drive 
      2. Internal HDD
      3, USB 
      4. CD/DVD/CD-RW Drive

      Is this where I should try to boot the install CD?  Or do I go somewhere else?

      To scared to go any further...sorry and thanks

      Broni


        Mastermind
      • Kraków my love :)
      • Thanked: 614
        • Computer Help Forum
      • Computer: Specs
      • Experience: Experienced
      • OS: Windows 8
      Re: blue screen error
      « Reply #4 on: July 03, 2009, 07:19:43 PM »
      Sher
      I think, you posted in wrong thread.

      sher



        Rookie

        Thanked: 1
        Re: blue screen error
        « Reply #5 on: July 03, 2009, 08:16:13 PM »
        Oooops will post back in mine...Sorry Mistick

        westom



          Intermediate

          Thanked: 8
          Re: blue screen error
          « Reply #6 on: July 04, 2009, 06:13:02 AM »
          STOP:  0x000000EA (0xFFA6E900, 0xFFa4BDC8, 0xF971DCB4, 0x00000001)
            Error message also defined the program that causes the crash: ati2dvag.  Apparently you have an ATI video controller.

            Software typically does not go bad.  If it was working, the failure more often is hardware.  Either the video controller has created a problem, or the memory location where that program is loaded is intermittent.  Hardware corrupted that ATI driver (but not the copy stored on disk).

            If your machine is from a more responsible manufacturer, it has comprehensive hardware diagnostics to confirm video controller and memory integrity.  If not, then seek a video controller diagnostics from ATI (it may not exist).  Also confirm memory with a diagnostic such as Memtst86.  And perform both in a room that is at highest temperatures.

           Temperatures such as 100 degree F are ideal to functional semiconductors and are also temperatures that defective semiconductors act intermittent.  Temperature is an excellent diagnostics tool when running diagnostic software.  IOW you are looking for a hardware failure that is rarely apparent in a cool room, becomes obvious at ideal (100 degree) room temperatures, and that will continue to get worse over the months.