Author Topic: Ok, I have followed your request & here is the SAS results (Read 10864 times)

BravoRoc · « **on:** July 13, 2009, 08:20:01 PM »

I like others have had problems with files or links closing unexpected. After following the directions of the malware removal page, I am including the results of the SAS scan. Your thoughts on this one are appreciated.
Thanx
roc

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/14/2009 at 09:13 PM

Application Version : 4.26.1006

Core Rules Database Version : 3991
Trace Rules Database Version: 1931

Scan type : Complete Scan
Total Scan Time : 00:54:45

Memory items scanned : 525
Memory threats detected : 0
Registry items scanned : 6609
Registry threats detected : 9
File items scanned : 83951
File threats detected : 6

Adware.MyWebSearch/FunWebProducts
   HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_MYWEBSEARCHSERVICE
   HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_MYWEBSEARCHSERVICE#NextInstance
   HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_MYWEBSEARCHSERVICE\0000
   HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_MYWEBSEARCHSERVICE\0000#Service
   HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_MYWEBSEARCHSERVICE\0000#Legacy
   HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_MYWEBSEARCHSERVICE\0000#ConfigFlags
   HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_MYWEBSEARCHSERVICE\0000#Class
   HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_MYWEBSEARCHSERVICE\0000#ClassGUID
   HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_MYWEBSEARCHSERVICE\0000#DeviceDesc

Adware.JuicyAccess
   C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\DoubleD\JuicyAccess Toolbar\4.1.0.17730\bin\stbup.exe
   C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\DoubleD\JuicyAccess Toolbar\4.1.0.17730\bin
   C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\DoubleD\JuicyAccess Toolbar\4.1.0.17730
   C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\DoubleD\JuicyAccess Toolbar

Adware.Tracking Cookie
   C:\Documents and Settings\LocalService\Cookies\system@2o7[1].txt
   C:\Documents and Settings\LocalService\Cookies\system@atdmt[2].txt

BravoRoc · « **Reply #1 on:** July 14, 2009, 01:33:25 PM »

I apologize for my previous email to your contact page. I have tried to delete my earlier request, but was denied. So, I will add the other info asap.
roc

Computer Hope Admin · « **Reply #2 on:** July 14, 2009, 06:49:44 PM »

Malwarebytes should have no issues removing what SAS was able to find if it still exists. It can be downloaded at:

http://www.malwarebytes.org/mbam-download.php

If after running that you're still having the same issue I'd also suggest posting a Hijackthis log and let us know what Internet Browser you're using.

http://www.computerhope.com/issues/ch001110.htm

BravoRoc · « **Reply #3 on:** July 15, 2009, 03:15:09 PM »

I will do that right now. I do have one other issue I did not list in the above post. One of the steps including checking for unknown programs. I neglected to post this one: WUBR-177G.
I cannot remove it, none of the above malware or spyware have removed it either.
Does anyone have any idea as to what this might be?
roc

Computer Hope Admin · « **Reply #4 on:** July 15, 2009, 04:18:47 PM »

Did a search on it and it appears that's related to the Gemtek Wireless broadband (wireless router). So if you have a wireless router it's likely part of that.

BravoRoc · « **Reply #5 on:** July 15, 2009, 07:59:19 PM »

So, how come I cannot delete it? Is that normal?
On the original subject, here is the latest on the Malware scan and following the HJT scan, just in case.

Malwarebytes' Anti-Malware 1.39
Database version: 2436
Windows 5.1.2600 Service Pack 3

7/15/2009 9:53:02 PM
mbam-log-2009-07-15 (21-53-02).txt

Scan type: Full Scan (C:\|)
Objects scanned: 205499
Time elapsed: 1 hour(s), 8 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:57:04 PM, on 7/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\DISC\DISCover.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Windows OneCare Live\GtOneCare\OcBrowse.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Trend Micro\HijackThis\sniper.exe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PAVILION&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll (file missing)
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [RadioTime] "C:\Program Files\RadioTime\mrt.exe" /nosplash /noplayer
O4 - HKUS\S-1-5-19\..\Run: [RadioTime] "C:\Program Files\RadioTime\mrt.exe" /nosplash /noplayer (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [RadioTime] "C:\Program Files\RadioTime\mrt.exe" /nosplash /noplayer (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [RadioTime] "C:\Program Files\RadioTime\mrt.exe" /nosplash /noplayer (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [RadioTime] "C:\Program Files\RadioTime\mrt.exe" /nosplash /noplayer (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Services (mcmscsvc) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe (file missing)
O23 - Service: McAfee Network Agent (McNASvc) - Unknown owner - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe (file missing)
O23 - Service: McAfee Scanner (McODS) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe (file missing)
O23 - Service: McAfee Proxy Service (McProxy) - Unknown owner - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe (file missing)
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\Program Files\McAfee\VirusScan\McShield.exe (file missing)
O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)
O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\Program Files\McAfee\MPF\MPFSrv.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Unknown owner - C:\Program Files\Spyware Terminator\sp_rsser.exe (file missing)
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 9718 bytes

This is what you asked for; thanks again, for your help
roc

BravoRoc · « **Reply #6 on:** July 17, 2009, 11:37:55 AM »

Ok, here is the HJT results.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:30:28 PM, on 7/17/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Windows OneCare Live\GtOneCare\OcBrowse.exe
C:\Program Files\Real\RealPlayer\RecordingManager.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\iPod\bin\iPodService.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DISC\DISCover.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\Program Files\Trend Micro\HijackThis\sniper.exe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PAVILION&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll (file missing)
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [RadioTime] "C:\Program Files\RadioTime\mrt.exe" /nosplash /noplayer (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [RadioTime] "C:\Program Files\RadioTime\mrt.exe" /nosplash /noplayer (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [RadioTime] "C:\Program Files\RadioTime\mrt.exe" /nosplash /noplayer (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [RadioTime] "C:\Program Files\RadioTime\mrt.exe" /nosplash /noplayer (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Services (mcmscsvc) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe (file missing)
O23 - Service: McAfee Network Agent (McNASvc) - Unknown owner - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe (file missing)
O23 - Service: McAfee Scanner (McODS) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe (file missing)
O23 - Service: McAfee Proxy Service (McProxy) - Unknown owner - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe (file missing)
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\Program Files\McAfee\VirusScan\McShield.exe (file missing)
O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)
O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\Program Files\McAfee\MPF\MPFSrv.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Unknown owner - C:\Program Files\Spyware Terminator\sp_rsser.exe (file missing)
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 9490 bytes
If this is not what you asked for, please let me know.
roc

BravoRoc · « **Reply #7 on:** July 19, 2009, 10:31:57 AM »

Hi,
I would like to have an opinion of the request for help on a subject that I continue to have. I have done all asked of me and I have yet to resolve my problem.
Is there anyone that can help me on this issue?
roc

evilfantasy · « **Reply #8 on:** July 19, 2009, 12:01:24 PM »

I don't see anything to indicate this is a malware issue. We can do another scan to look closer if you would like.

Use the Kaspersky Lab Online Scanner

In Microsoft Windows Vista, you must open the Web browser using the Run as Administrator command. From the Desktop right click the icon to open the browser and choose Run as Administrator.

Click on SCAN NOW
Click Accept.
The program will then begin downloading the latest definition files.
Once the files have been downloaded locate the Scan Settings and have it scan My Computer.
The scan will take a while, so be patient and let it finish.

When the scan is done, in the Scan is complete window, any infection is displayed.
There is no option to clean/disinfect, however, we need to analyze the information on the report.

To obtain the report:
Click on: Save Report As

Next, in the Save as prompt, Save in area, select: Desktop.
In the File name area use KScan, or something similar.
In Save as type: click the drop arrow and select: Text file [*.txt]
Then, click: Save

Copy and paste the Kaspersky Online Scanner Report in your next reply.

Note for Internet Explorer 7 and 8 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.

If needed, this animation will guide you through the process.

BravoRoc · « **Reply #9 on:** July 19, 2009, 04:27:20 PM »

Earlier today, I received a reply to the post I submitted this AM. The reply instructed me to go to a site and run an online scan, Kaspersky. that reply does not show up now, so I have no idea as to what happened to it, but I wanted to let you know that when I was running the scan, about 3+ hours passed and my browser, Fire Fox closed unexpectedly and I had to start over again. I have also experienced very slow running while the scan was working. I also had black screens that took 4-5 minutes to respond to efforts to re-open the the browser. I know that is not normal, but I think that is an indication of malware still present.
So, if the person who responded to my message would let me know who they are, I would like you to explain why this is still happening. Thanks again,
roc

evilfantasy · « **Reply #10 on:** July 19, 2009, 04:46:11 PM »

Quote from: BravoRoc on July 19, 2009, 04:27:20 PM

So, if the person who responded to my message would let me know who they are, I would like you to explain why this is still happening.

Are you talking about me or someone else?

BravoRoc · « **Reply #11 on:** July 21, 2009, 06:31:58 AM »

I have run the Kaspersky scan and here are the results: $:-\$

KASPERSKY ONLINE SCANNER 7.0 REPORT
Tuesday, July 21, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Monday, July 20, 2009 23:21:21
Records in database: 2502214
Scan settings
Scan using the following database    extended
Scan archives    yes
Scan mail databases    yes
Scan area    Folder
Scan statistics
Files scanned    193148
Threat name    1
Infected objects    3
Suspicious objects    0
Duration of the scan    10:31:23

File name    Threat name    Threats count
J:\hp\bin\wbug\HPPavillion_Spring06.exe   Infected: not-a-virus:AdWare.Win32.WeatherBug.a   1
K:\I386\APPS\APP02662\src\CompaqPresario_Spring06.exe   Infected: not-a-virus:AdWare.Win32.WeatherBug.a   1
K:\I386\APPS\APP02662\src\HPPavillion_Spring06.exe   Infected: not-a-virus:AdWare.Win32.WeatherBug.a   1
The selected area was scanned.

Thanks, evilfantasy.
It says no real virus infection, just adware. I am still having problems and the only thing I know now is to restore. Does restore completely remove infections?
Any other options we can try?
thanks

evilfantasy · « **Reply #12 on:** July 21, 2009, 02:54:29 PM »

Quote

Does restore completely remove infections?

No.

Since it's been a few days please let me know what all is wrong with the computer.

BravoRoc · « **Reply #13 on:** July 25, 2009, 04:25:53 PM »

Thank you for your reply, but I have decided to restore the pc. There are so many things wrong right now I really would not know where to start.I do have one question; I chose the restore console in start up, not the discs.
It asked me the Administrator's password. I used the one I always do and it claimed it was incorrect.
Would you have any idea as to where I might find that password?
thanks again,
roc

Karnac · « **Reply #14 on:** July 25, 2009, 04:33:07 PM »

Try leave it blank.

http://support.microsoft.com/kb/307654

Computer Hope Forum

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Author Topic: Ok, I have followed your request & here is the SAS results (Read 10864 times)

BravoRoc

Ok, I have followed your request & here is the SAS results

BravoRoc

Re: Ok, I have followed your request & here is the SAS results

Computer Hope Admin

Re: Ok, I have followed your request & here is the SAS results

BravoRoc

Re: Ok, I have followed your request & here is the SAS results

Computer Hope Admin

Re: Ok, I have followed your request & here is the SAS results

BravoRoc

Re: Ok, I have followed your request & here is the SAS results

BravoRoc

Re: Ok, I have followed your request & here is the SAS results

BravoRoc

Re: Ok, I have followed your request & here is the SAS results

evilfantasy

Re: Ok, I have followed your request & here is the SAS results

BravoRoc

Re: Ok, I have followed your request & here is the SAS results

evilfantasy

Re: Ok, I have followed your request & here is the SAS results

BravoRoc

Re: Ok, I have followed your request & here is the SAS results

evilfantasy

Re: Ok, I have followed your request & here is the SAS results

BravoRoc

Re: Ok, I have followed your request & here is the SAS results

Karnac

Re: Ok, I have followed your request & here is the SAS results