Thanks for the feed back
But i tired it and it still comes up with A PROBLEM OCCURRED DURING HARDWARE INSTALLATION.
I went to start, then run, then dermgmt.msc. It worked but device manager still blank
I tired Control pan, then admin tool, then service found plug and play the thing was on auto so i clicked ok then i started the computer again.
Then i pluged it in and the message came up
Please Please i really need help