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Author Topic: No internet connection and window classic theme  (Read 2622 times)

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willderphil

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    No internet connection and window classic theme
    « on: September 07, 2009, 04:08:38 PM »
    Ok so today when my wife started her laptop it was messed up. The first thing she noticed was that it was in window classic theme. Then she had no internet either and it was saying that it was on AC power when it wasn't plugged in. So then we went in to my network places and the only thing there was "my websites on msn." then we went to my network connections and it is blank, nothing there just a box with white and the things on the side if you want to add a connection ect. So tried adding a connection and nothing happened didnt work. I also went to device manager and that was blank too. Then I noticed plug and play wasn't on cause I used a flash drive to get her resume so she could apply to jobs and that wasn't working either. So we ran avast and it found one virus, but still things weren't working. So I went into safe mode with networking and there the flash drive worked and the device manager had everything there again but still no internet. So I went back to regular mode so i can post what it was doing but then the flash drive works now and the device manager is back but no internet and still in classic theme (if i try to take it out of classic theme there is no option for windows xp theme.) still network connections are blank but device manager says networking card is working fine. What else can it be?

    mroilfield



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    Re: No internet connection and window classic theme
    « Reply #1 on: September 09, 2009, 06:27:47 AM »
    Since you say avast found one virus I would start with the below link as Avast may not have gotten all of the infection. Since you can't get an internet connection you will want to down load the programs on another PC and put them on your jump drive. Then run them in safe mode and post the asked for logs and a specialist will be along to look at them.

    Start here:
    http://www.computerhope.com/forum/index.php/topic,46313.0.html

    Start new topic here with logs attached:
    http://www.computerhope.com/forum/index.php/board,7.0.html
    You can't fix Stupid!!!

    willderphil

      Topic Starter


      Rookie

      Re: No internet connection and window classic theme
      « Reply #2 on: September 13, 2009, 03:45:20 AM »
      ok thank you will do