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Author Topic: iTunes freezes whole computer over and over again  (Read 8257 times)

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BossCityBoy318

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    iTunes freezes whole computer over and over again
    « on: September 12, 2009, 02:38:21 PM »
    I just don't know what to do anymore about this. When I open iTunes up it runs fine for a couple minutes. After those couple minutes, my computer just starts freezing up, cursor and all. It goes back to normal after it freezing, but it freezes again, but longer each time. I've already tried uninstalling it and reinstalling it but nothing, and I tried scanning with a few different scanners such as AVG Free 8.5, Malwarebytes, Spyware Doctor, and Superantispyware. Still nothing. What should I do? I've had this problem for a long time...I have the newest version of iTunes now, and it still froze up with the older versions.

    Allan

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    Re: iTunes freezes whole computer over and over again
    « Reply #1 on: September 12, 2009, 02:41:28 PM »
    Man I'll tell you what, iTunes just doesn't work and play well with a lot of systems. I can't use a version later than 8.0 on one of my XP systems. But okay, this is your thread, not mine.

    Open msconfig and on the General Tab choose "selective startup" (disable all startup items) and reboot. Open iTunes - do you still have the problem?

    BossCityBoy318

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      Re: iTunes freezes whole computer over and over again
      « Reply #2 on: September 12, 2009, 03:00:27 PM »
      ill check

      BossCityBoy318

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        Re: iTunes freezes whole computer over and over again
        « Reply #3 on: September 12, 2009, 03:17:08 PM »
        ok it worked without freezing when i disabled all the startup programs

        Allan

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        Re: iTunes freezes whole computer over and over again
        « Reply #4 on: September 12, 2009, 03:19:05 PM »
        Okay, something is conflicting with iTunes. Go back to msconfig and on the STARTUP tab disable half the startup items and reboot. See if iTunes works. If not, go back and re-enable the items you disabled and disable the other half. Once iTunes runs properly, start adding startup items back one at a time until iTunes freezes and you'll have identified the conflicting app.

        BossCityBoy318

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          Re: iTunes freezes whole computer over and over again
          « Reply #5 on: September 12, 2009, 03:20:35 PM »
          sweet ok thanks, ill post what it was once i figure it out

          Allan

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          Re: iTunes freezes whole computer over and over again
          « Reply #6 on: September 12, 2009, 03:25:25 PM »
          Please do.

          Allan

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          Re: iTunes freezes whole computer over and over again
          « Reply #7 on: September 12, 2009, 03:38:32 PM »
          Okay. MSCONFIG is strictly a diagnostic tool. We want to get that entry out of the registry. Are you comfortable working in the registry or would you like me to suggest a free, simple program that will do the job for you?

          BossCityBoy318

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            Re: iTunes freezes whole computer over and over again
            « Reply #8 on: September 12, 2009, 04:08:27 PM »
            a free program would be great, im down to 3 more startup programs on to see if it still freezes though, but i could still use the program just to be sure

            BossCityBoy318

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              Re: iTunes freezes whole computer over and over again
              « Reply #9 on: September 12, 2009, 04:09:13 PM »
              not so sure if im confident enough to work in the registry though

              Allan

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              Re: iTunes freezes whole computer over and over again
              « Reply #10 on: September 12, 2009, 04:23:14 PM »
              Okay. Download Mike Lin's startup control panel (http://www.mlin.net/StartupCPL.shtml). It's a simple program. It will show you all the items that are starting up and where they startup from. Find the blank entry, right-click on it and select "delete". That's it.