Computer Hope down time (Nov 3&9&23, 2009)

[Karnac]

All is well again. My machine was compromised. It is better.

[patio]

Remember to check our "Installers Hall of Shame" thread from time to time to stay up on what all these yahoos are doing...

Just one of the many services we offer here.

[Quantos]

Remember to check our "Installers Hall of Shame" thread from time to time to stay up on what all these yahoos are doing...

Just one of the many services we offer here.

Well said.

[patio]

Thanx...

 

[Quantos]

You sure are quick to take credit for what you say

[Zylstra]

Hey, I'm just checking back every so often since I can't wait to see what SMF 2.0 will look like on ComputerHope's forums, but I noticed this post:

There are service monitor programs that you can use which will alert you (using multiple methods) when something goes "down". I use on my much-less-professional server.
You could even configure your computer to play a sound alert on emails fitting rules that may detect one of these service monitor status reports.


MySQL can be tricky when it gets stuck. It can end up eating a lot of memory as well...

[Computer Hope Admin]

Hey, I'm just checking back every so often since I can't wait to see what SMF 2.0 will look like on ComputerHope's forums, but I noticed this post:

There are service monitor programs that you can use which will alert you (using multiple methods) when something goes "down". I use on my much-less-professional server.
You could even configure your computer to play a sound alert on emails fitting rules that may detect one of these service monitor status reports.


MySQL can be tricky when it gets stuck. It can end up eating a lot of memory as well...

Hey Zylstra good to see you still lurking around and sorry haven't got the forums to 2.0 yet. I have several different monitor system setup, but the last one wasn't detected because everything was up, but some type of bug within Apache caused pages to not fully load. So the HTML was loading but browsers were not showing the pages?? Not sure of any monitoring system that could detect that.

[Allan]

Perhaps it's something on my end, but when logged in I am unable to access the Windows XP subforum. I've tried on IE8 and Safari - just a blank page comes up with both browsers. Other forums seem fine, and if I am NOT logged in I am able to access the forum. Just started this morning.

[Karnac]

I can access the sub forum Allan , if that helps.

[Allan]

Well, I just tried with Firefox too and same result. Works fine if I'm not logged in but a blank page after I log in.

[Computer Hope Admin]

Well, I just tried with Firefox too and same result. Works fine if I'm not logged in but a blank page after I log in.

Strange. Tried this on multiple computers in Firefox and IE and all pulled this page up correctly with no issues. Set my alt account to the same membergroup as you and still had no issues. Finally, tried changing the theme and still was able to access it. Based off all this I'd still have to be under the assumption it's something with your computer.

Anyone else encountering this problem?

[Quantos]

Anyone else encountering this problem?

Not since you fixed the access for IE.
I did notice that logging in with IE7 left an ad that showed up at the bottom of the screen.  I updated this laptop to IE8 to check, the ad is now at the top of the screen.  This ad is only visible in the full screen chat though.

[Allan]

Working fine today. Not sure what it was yesterday, but the same thing happened on multiple systems with multiple browsers. Ah well, sorry to raise the yellow flag.

[Computer Hope Admin]

Computer_Commando sent me a PM earlier today indicating he was running into issues again while opening CH in IE (only top portion of page loading). After finally getting the issue to duplicate it appeared to be the same issue that happened earlier. Confused I reboot the server once again to see if that would resolve the issue (about 5 min downtime). After a few hours of trying the site locally and getting the same results I finally found that it was not the server causing the last two issues but an issue with how Internet Explorer 7 and 8 doesn't like JavaScript files to load document.write files in a table. Document.write apparently causes all other data below it to be overwritten, which is why the source code was there but visually didn't see anything other than the top bar. This also explains why the forums continued to work fine but the site didn't since the forums don't use this.

Why this all the sudden started to appear is beyond me. However, as a temporary fix I removed the contents of the JavaScript file and am now in the process of re-uploading the site with the new fixes and hope that this resolves all issues for IE users. I apologize to IE users as I'm often in Firefox so didn't know of this issue until Computer_Commando let me know.

[Allan]

Yes, I also saw this today but one or two page reloads "fixed" it each time.