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Author Topic: Browser starts skipping  (Read 4017 times)

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hiyou

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    Browser starts skipping
    « on: January 12, 2010, 02:00:05 PM »
    I'm using WinXP SP3. This problem occurs with both firefox and internet explorer, so I don't think it's a browser issue necessarily.
    When I watched video online (hulu, youtube, etc) after a few minutes the video gets jammed and the audio starts skipping, repeating the same noise over and over. Even if i close the browser, the noise persists. After a few seconds the computer gets jammed all together (mouse moves, but no buttons are active, alt-ctrl-del doesnt work). i have to manually shut down and restart.

    I've updated graphics and video drivers, scanned for viruses (nothing). I have no idea what is causing this. Could it be hardware? RAM maybe? Is there a way to check for these problems?

    Allan

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    Re: Browser starts skipping
    « Reply #1 on: January 12, 2010, 02:04:11 PM »
    What are your system specs?

    hiyou

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      Re: Browser starts skipping
      « Reply #2 on: January 12, 2010, 02:26:03 PM »
      2.16 GHz with 2gb ram

      Allan

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      Re: Browser starts skipping
      « Reply #3 on: January 12, 2010, 02:31:27 PM »
      Okay. Open Task Manager to the Processes Tab and sort on the cpu column with highest usage at the top (double-click on "cpu"). Play a video. when the problem begins, see if some process is chewing up your cycles.

      hiyou

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        Re: Browser starts skipping
        « Reply #4 on: January 12, 2010, 02:59:57 PM »
        With all applications closed I saw the following:

        System Idle Process: 80-90
        Services.exe: 10-20
        System: 0-5

        At point of "death", with firefox and video running (then getting jammed):

        System Idle Process: 45
        Firefox.exe: 30
        Services.exe: 22
        System: 4

        patio

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        Re: Browser starts skipping
        « Reply #5 on: January 12, 2010, 03:05:33 PM »
        What type of internet connection is this ? ?
        " Anyone who goes to a psychiatrist should have his head examined. "

        Allan

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        Re: Browser starts skipping
        « Reply #6 on: January 12, 2010, 03:05:59 PM »
        I know you said you scanned for viruses, but I'd do it again. I don't like the services.exe process using so much of the cpu. Use BOTH your av AND MalwareBytes to scan please.