After reading this, maybe this is what is causing our passwords to not work anymore.
If we hit reset, one of the things we see on that page that it resets is Passwords.
We just got alot of this straightened out with sites we use that got messed up.
Couldn't log into things, and also my mom's information got into my accounts too.
One of the sites I use, it had the wrong email address in for my account, and it almost caused me to have to get a totally new email address too(which would be just another account to keep up with the information for), because of when I was trying to put in the correct one, it kept telling me it was invalid even though it is not invalid.
That is a big reason we do not want to hit reset, unless absolutely necessary. The last time we did this, we ended up having to call a repairman out, because of being locked out of the computer. And he broke other things such as the scanner and printer, and we don't want to have to have this happen again.
Both mine and mom's computers are desktops, Dell, and both brand new. The very first time my computer got hacked was years ago when having to get AIM for an online computer class that I had just signed up for. Something called an 'MBKWBar toolbar' came through and put itself in IE and broke it. On my mom's computer with her IE, hers has been broken for awhile too, everytime we opened it, we would get taken to sites automatically.
My computer had Mozilla, but had to get rid of it due to problems of it being hacked and everytime we open it, it would cause everything to become distorted. My mom's computer still has Mozilla, but is now seeming to fail. Certain websites we use do not work properly with Mozilla.
Just got the newest version of IE on both computers, and seems to maybe be working except for a few things, such as things not displaying properly, and looking at these things, looks like maybe that is something checked wrong that is causing it. But we don't understand what some of these things mean.
Some of the things talks about Zooming, text, all that stuff. Sounds like something there, but we don't understand all that stuff. We have the same problems not just with our computer but with this stuff on all electronics we have(if you remember about all that DVD stuff) and things not displaying properly when we try and watch tv.
So, with all the problems we have been through and looks like we are getting closer to things working better.
Yes, we are going to just leave things the way they are now, but are scared to since people have been hacking us. They may have marked something that they know would cause worse problems.
Is why we just are looking for a list of the things that they recommend to have checked.
Also, yes, both computers are loaded with protection. All the things that cruisin702 mentioned we have. Plus a bunch of other things too my brother-in-law who knows more on computers than we do, put on our computers. Since my brother-in-law lives a good bit away and of course due to work and all, not sure when he would be able to come over again. Which yeah, we could email him and ask for a site that has what needs to be checked if you all don't know of a site?
Just trying to understand how to use everything.
The other day though not sure if we got hit or what. Maybe the stuff helped, because yes, we did get taken to another site automatically while logged into account on this one site we use, that everyone else who uses the site was taken to other sites too, and some people had even worse things happening to them. Which with us, the only thing that happened was this message that was on the screen is making us think maybe all this protection we have is helping because it said something about the site was blocked.
Here is the exact message:
"Reported Attack Site!
This web site at sweetlemongrass.com has been reported as an attack site and has been blocked based on your security preferences.
Attack sites try to install programs that steal private information, use your computer to attack others, or damage your system.
Some attack sites intentionally distribute harmful software, but many are compromised without the knowledge or permission of their owners."
So, does that sound like the protection is working?
