very slow on some sites

[gord99]

I didn't do the cables but Firefox does work-if you open the google search and type in whatever.  I tried yahoo mail and youtube and it went right there.  And with FF I can't use any desktop or toolbar icon as the result is the same lock up or partial page loading. I have to type in using a search box.   

[gord99]

I should add that once I type in yahoo and go there then it seems like the computer is working normally in that I can click on a link and it comes up normally.

[SuperDave]

Please download and run MS Fix-it from here. Click on the Internet Explorer button

[gord99]

It seems normal now!  A smart screen filter was turned off and other security settings were changed.  Now however I get the warning that the protected mode for internet is off and the computer is at risk.  I tried turning it on but then the same slow and partial page loading recurres.  Also I don't get the Realplayer downloader tab pop up at youtube.  I went to 'manage add ons' and enabled it but I'm still not seeing it.  Maybe I need to restart?

[SuperDave]

Now however I get the warning that the protected mode for internet is off and the computer is at risk.

That doesn't make sense. Could you give me a screenshot?

How to post screenshots or images

Please download Malwarebytes Anti-Malware from here.
Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Full Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
• Please save the log to a location you will remember.
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

[gord99]

I can't give a screen shot because I clicked the 'do not show this again',it was getting annoying but if I look at int. options the protected mode box is not checked.  Also the Realplayer Downloader pop up is working now.  Could be I was watching some youtubes that block this Realdownloader.  I know from exp. there are some.  Bob Dylan has a few.   

[SuperDave]

Ok, please download and run MBAM and post the log.

[gord99]

Malwarebytes Anti-Malware (PRO) 1.70.0.1100
www.malwarebytes.org

Database version: v2013.04.10.10

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
gregleah :: GREGLEAH-PC [administrator]

Protection: Enabled

4/10/2013 12:35:11 PM
MBAM-log-2013-04-10 (21-48-57).txt

Scan type: Full scan (C:\|K:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 687367
Time elapsed: 4 hour(s), 35 minute(s), 13 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
K:\New Folder (4)\Program Files\WildTangent\Apps\CDA\CDAUninstall.exe (Trojan.FakeAlert.NSIS) -> No action taken.

(end)

[SuperDave]

Please run MBAM again and "remove the infection."

[gord99]

MB shows no infections so I must have deleted it previously however under security settings internet options 'protected mode' is unchecked and if I check it then it's back to the original problem-most sites are not accessable except this one.  Also the task mgr. doesn't look right anyway you do it. 

[SuperDave]

Can you give me a screenshot of that task manager?

[gord99]

I was trying to.  You have to put it on another site somewhere?  you can't just paste it from paint?

[SuperDave]

I was trying to.  You have to put it on another site somewhere?  you can't just paste it from paint?

You have to paste it into Paint. Save it as a JPG and sent it to me.