naresh techie,
When it's been determined that the User is infected Please leave the advice to our Malware Removal Specialists.
If you are interested in becoming a Malware Advisor
Please Read This Guide carefully...
In the first page there are instructions for contacting CBMatt (Chris) to discuss your qualifications as a Helper.
We are always welcome to new Helpers but also follow Guidelines to being qualified.
This prevents situations where the advice can be conflicting and/or less productive than it can be...
Thanx for your understanding in this matter.
patio.