getting online

[dhatura1]

a.  "ping -n 20 127.0.0.1"                                                       0% loss
     b.  "ping -n 20 <your_computer's_IP_address>"              0% loss
     c.  "ping -n 20 <your_local_gateway_address>"              0% loss

all 3  >>>>>>>>>>>>>     sent = 20, received = 20, lost = 0 (0% loss)

[Broni]

Run some basic steps....

Turn off computer. Disconnect router, and modem from power source for 30 seconds.
Power them back on.
Restart computer.

If that doesn't work, bypass router, and connect computer straight to the modem.

If that doesn't work...
Go Start>Run (Start search in Vista), type in:
cmd
Click OK (in Vista, while holding CTRL, and SHIFT, press Enter).

In Command Prompt window, type in following commands, and hit Enter after each one:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew

Restart computer.

If that doesn't work...
Go Start>Run (Start search in Vista), type in:
cmd
Click OK (in Vista, while holding CTRL, and SHIFT, press Enter).

At Command Prompt, type in:
netsh int ip reset reset.log
Hit Enter.
Type in:
netsh winsock reset catalog
Hit Enter.

Restart computer.


If that doesn't work...
Download, install, and run WinSockFix: http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml (doesn't work in Vista)
Restart computer, and check again.

If that doesn't work...
Download Dial-A-Fix (DAF) (doesn't work in Vista):
http://wiki.lunarsoft.net/wiki/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles

Have XP CD available in case DAF needs a file. Likely not!

Check all boxes on the screen (clear any restrictions if it shows any)
Then click GO!

When the entire page is finished click the HammerHead at bottom to go to the second DAF page.

Here, one at a time, do the below:

Reinstall BITS
Reinstall Windows Firewall
Repair Permissions
Reset networking

Watch for any File not found or other errors and make note as this may lead to the fix!

Restart computer.

[dhatura1]

is this driving you guys as crazy as it is me?
 I have done all of the above. I got google to load once and that was all. NOTHING again. The worst part is that this machine had xp before. And the same disk no less. so I know the errors do not lie in the xp installation disk, but where they do lie, I do not know.

[Broni]

According to "ping" results, you do have a connection.
What browser are you using?
Did you try another browser?
Did you try Safe Mode with Networking?

[dhatura1]

internet exploder..errr i mean explorer. is a fresh xp install so i havent installed anything else yet. and i tried safe mode w/networking. no go. it tries to load but never finishes. website found. waiting for reply... that's as far as it goes

[Broni]

Can you try Firefox, so we can see, if this is IE issue, or something else?
What AV program and firewall do you have there?

[dhatura1]

i usually have avast, zone alarm pro, malwarebytes, and prevx. I always disable windows firewall, automatic updates and security center, but have not done so yet. just have them turned off

[Broni]

Can you try Firefox, so we can see, if this is IE issue, or something else?

Then...

i usually have avast, zone alarm pro, malwarebytes, and prevx. I always disable windows firewall, automatic updates and security center, but have not done so yet. just have them turned off

what security programs do you have running right now?
Was your computer disconnected from the net while reinstalling Windows?

[dhatura1]

oh yeah. And win patrol. Ok i installed safari and firefox and still nothing

[dhatura1]

nothing running on it. It was never physically disconnected from the net

[Broni]

It was never physically disconnected from the net

You may have some baddies. On average, it takes only a few minutes for unprotected computer to get infected.

Read here: http://www.computerhope.com/forum/index.php/topic,46313.0.html
Start new topic here: http://www.computerhope.com/forum/index.php/board,7.0.html
Do NOT post any logs in THIS thread.

[dhatura1]

I think that that i may do is reinstall the os while disconnected. I have never gotten an infection like that, but i am running outta ideas

[Broni]

The only safe way to do it is to disconnect your ethernet cable, run clean Windows install.
Download SP2 on another computer, move it to this computer, install it, turn Windows firewall on and then and only then, download and install AV program , all Windows updates, etc.

[dahlarbear]

1.  If you're still there, can you:
     a.  Check connectivity to a known website (use ping without quotes):
          (1)  "ping 69.72.169.241"               ; access www.computerhope.com
          (2)  "ping 139.151.188.4"               ; access www.yosemite.com

     b.  Ensure name resolution correctly resolves domain name to IPv4 address (use ping and/or nslookup without quotes):
          (1)  "ping www.computerhope.com"    ; should reply from 69.72.169.241
          (2)  "ping www.yosemite.com"           ; should reply from 139.151.188.4
and/or
          (3)  "nslookup www.computerhope.com"
          (4)  "nslookup www.yosemite.com"

     c.  Use browser to access website by its known IPv4 address:
          (1)  Use web address "http://69.72.169.241"  without quotes
          (2)  Use web address "http://139.151.188.4"  without quotes

[dhatura1]

i Got it. The problem was in a faulty ethernat card. i reconfigured my router to block the lan line and added a wireless connection. I then disabled the device and was then able to get on and browse no problem. The wierd thing is that my device manager says the ethernet card was functioning properly.