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Author Topic: QA test system  (Read 8149 times)

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phobarbenix

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    QA test system
    « on: March 09, 2010, 01:41:16 PM »
    every week or two when i run my crapcleaner (registry) i get at least 1 folder to be taken out that's labelled QA TEST SYSTEM.    what's that all about??     i have cable modem  windows XP home   SP 3  mozilla firefox   IE8.   this QA thing has been there repeatedly in the registry cleaner for about a month now.   i delete it and then it's back.   any ideas?   i've looked it up and find nothing that would explain why it keeps on being in my computer.

    patio

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    Re: QA test system
    « Reply #1 on: March 09, 2010, 01:53:05 PM »
    Probably a monitoring app installed by the manufacturer...BTW what type of machine would this be ? ?
    " Anyone who goes to a psychiatrist should have his head examined. "

    phobarbenix

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      Re: QA test system
      « Reply #2 on: March 09, 2010, 06:45:25 PM »
      i have a compaq presario that's been here about a year now.    there is no new (1-3) months old machine.    my HP deskjet is 9-10 mos. old.   there's a logitech wireless keyboard and mouse that i've had for a year and a   FLATRON W1934S monitor   also 1 yr old.   so why would this QA test business be so persistant?

      fgdn17



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        Re: QA test system
        « Reply #3 on: March 10, 2010, 02:24:37 PM »
        COMPLETE path to where folder lies in registry MAY be more
        helpful in determining what it is/how it gets there...!!! ???

        phobarbenix

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          Re: QA test system
          « Reply #4 on: March 10, 2010, 06:23:35 PM »
          i just found it again cleaning registry and copied down the listing.   PROBLEM:  OBSOLETE SOFTWARE KEY       DATA:  QATESTSYSTEM          REGISTRY KEY:   HKLM\SOFTWARE\QATESTSYSTEM.     and it'll be back tomorrow, i bet.

          fgdn17



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            Re: QA test system
            « Reply #5 on: March 10, 2010, 06:42:41 PM »
            COMPLETE path PLEASE....what you provided is criptic...at best...

            and please list your installed software from uninstall a program...thanks

            phobarbenix

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              Re: QA test system
              « Reply #6 on: March 10, 2010, 07:13:31 PM »
              i'd love to provide the info you're after,  however,  i'm a stupid old lady who's very new to this confusing machinery.   i have NO idea where/how to find the complete path thingy you want,  and no idea where to find a list in uninstall a program for my software.

              i am withdrawing my question.         thank you for trying to help.

              soybean



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              Re: QA test system
              « Reply #7 on: March 10, 2010, 08:10:54 PM »
              and please list your installed software from uninstall a program...thanks
              Please use precise terminology.  As you can see, it helps avoid confusion.  Since you mean Windows Add or Remove Programs panel, say that.  ::)

              phobarbenix, are you familiar with the Add or Remove Programs panel?  It's found in Windows Control Panel.  Open your Add or Remove Programs panel, which shows programs that have been installed on your computer, and look for Software Quality Assurance, or Software Testing, or something similar.  I'm thinking you may have something installed that came from http://www.softwareqatest.com/index.html

              phobarbenix

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                Re: QA test system
                « Reply #8 on: March 10, 2010, 08:38:18 PM »
                yes, i am familiar with the add/remove list.   i looked  and there was absolutely nothing with any reference to the word "software".    i have 101 items in that list.....most are games, or game related...   and since i'm a very inept typist,  i would not want to copy that whole thing.

                soybean



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                Re: QA test system
                « Reply #9 on: March 10, 2010, 08:45:55 PM »
                Well, how about QA or Quality Assurance, or something similar?  Do you recognize everything you see in your Add/Remove Programs panel?  101 items is an awful lot of programs.  Does that list include Windows updates?  In other words, is the box labeled "Show updates", at the top of your Add/Remove Programs panel checked or not?

                phobarbenix

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                  Re: QA test system
                  « Reply #10 on: March 10, 2010, 09:21:16 PM »
                  there are 40 non-game programs on the add/remove list.   i will list for you the ones (of that 40) that i don't recognize.              extensions bundle 1.1  --   hardware diagnostic tools --   intel graphics media accelerator driver   --    microsoft net framework (4 of them)--   microsoft compress. client pack 1.0 --  silverlite --    user mode driver framework feature pack  --      visual c++ 2005 ATL update kb------   --     MXSML 4.0 (x2)--   PCle soft data fax modem with smart PC  --     power to go  --    power DVD SE --    realtek High def. audio driver  --    windows installation cleanup --    media format 11 runtime --    media player 11.   there's also  Adobe  flash player 10 active X, 10 plugin,  and reader 8.2.1               

                  and the little box for updates is NOT checked 

                  soybean



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                  Re: QA test system
                  « Reply #11 on: March 10, 2010, 09:42:27 PM »
                  My best guess is that some program you have installed might be trying to send info back to the developer as part of their quality assurance monitoring.  But, such behavior should be viewed with suspicion.  You might post your question in the Computer viruses and spyware forum with Computer Hope's forum. 

                  By the way, what anti-virus software do you have?  Do you have any anti-spyware tools installed?

                  phobarbenix

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                    Re: QA test system
                    « Reply #12 on: March 10, 2010, 10:22:12 PM »
                    you mean i should go through all this again at the other part of this forum?   yuuuuuk.   i am an inept typist at best and doing all this over has little appeal.   is there some way someone could transfer all this conversation to the viruses place?

                    yes.   i have ESET  NOD 32 antivirus   and   XoftSpySE  and   CCleaner

                    BC_Programmer


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                    Re: QA test system
                    « Reply #13 on: March 11, 2010, 07:06:15 AM »
                    My best guess is that some program you have installed might be trying to send info back to the developer as part of their quality assurance monitoring.  But, such behavior should be viewed with suspicion.  You might post your question in the Computer viruses and spyware forum with Computer Hope's forum. 

                    By the way, what anti-virus software do you have?  Do you have any anti-spyware tools installed?

                    Err...

                    this is a registry key we're talking about.

                    I think the advice that is oddly missing from this thread is to stop running the registry cleaner. For all we know at this point it could be a missing Recently Used List item, or something.

                    Additionally- as was noted before, we really don't have a whole lot of info about what was displayed- we know that there was a key containing the text "QA TEST SYSTEM", but the real question is what ccleaner stated the "problem" was with this key.

                    Also, if this is the only problem CCleaner reports, then your worrying far too much. I just ran it myself and CCleaner gives me several pages of "issues" half of which are 100% by design (.NET framework stuff).

                    The only thing that I can see being an issue here is that the key "reappears" when you rerun ccleaner.

                    a registry key "reappearing" simply means that something uses that key. Also it's important to note that ccleaner's registry cleaner doesn't detect malware keys, but rather simply helps delete registry keys it finds obsolete. This can save you a few kilobytes of space. IMO not worth the 40 seconds of of work to run the program.

                    Additionally- I'm curious as to how this can be thought to be "bad"? while it certainly makes sense to be sort of suspicious of things that you don't understand- in this case, the name "QA TEST SYSTEM" means, of course, "Quality Assurance Test System" And you know what? It's probably just some testing stuff somebody left in an application that you use- it reappears when you use that application.

                    Other posts in this thread,while well-meaning, have made huge leaps of logic and stated that this sort of information may be being sent over the internet. Such scare mongering is empty at best. without actual information that suggests such behaviour- How a single registry key that is being recreated by an application somehow indicates remote monitoring software. If there was remote monitoring software involved- what does it use the key for? why does it have such a name? Can remote monitoring software somehow not send data without creating random registry key?. There are many other keys you could delete from the registry that would reappear with default values almost immediately- does this one key being detected by ccleaner indicate a threat? I don't think so. Suggesting posters go to the malware forum when they don't even have any definite signs of infection wastes both the Original Poster's time, as well as those of malware specialists. While it is certainly no question that there could be malware involved in this, there are a few problems with such a theory- first, malware doesn't have quality assurance, and second, malware doesn't get extensive testing. and unless malware is creating an empty registry key just to frustrate users of ccleaner I highly doubt that is the case. (the question here isn't wether the system is infected but rather wether that infection is causing this behaviour, of course an infected system can exhibit no outward signs of infection)

                    phobarbenix- there are several things you can do.

                    First- you can simply ignore it. In fact, to me it sounds like your smart enough with computers to know to be suspicious, but haven't yet learned what type of things to be suspicious of. In general, a recurring registry key (at least, with a name like this) is nothing to be concerned about. Curious, maybe.

                    If you are indeed curious as to the origin of this key, We can certainly help. But we will need to know what ccleaner says about this key- most items in the registry cleaner are labelled with a "problem" which indicates why the key is marked for deletion. If possible it would be most helpful for analysis if you could give us what ccleaner labels as the "problem" as well as the full text that it places in the "data" column.
                    I was trying to dereference Null Pointers before it was cool.

                    soybean



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                    Re: QA test system
                    « Reply #14 on: March 11, 2010, 11:49:25 AM »
                    Quote
                    you can simply ignore it. In fact, to me it sounds like your smart enough with computers to know to be suspicious, but haven't yet learned what type of things to be suspicious of. In general, a recurring registry key (at least, with a name like this) is nothing to be concerned about. Curious, maybe.
                    If you right click on the item in CCleaner's window, you have an option to "Add to exclude list".  Seems like that might be an appropriate action here.