Author Topic: internet explorer will not connect (Read 15414 times)

wrm · « **on:** July 19, 2005, 07:49:07 PM »

Internet explorer will not connect, tried all troubleshooting nothing works

Flame · « **Reply #1 on:** July 19, 2005, 08:34:08 PM »

Operating system? Internet Service provider? have you scanned for viruses and Spyware?

[glb]Flame[/glb]

TaTa · « **Reply #2 on:** July 19, 2005, 10:38:21 PM »

Same problem here. I am running Internet Explorer 6.0 updated version SP2. Internet provider is saber.net , dial up . I read"MSN Home can't find Server or DNS Error"
Outlcok Express doesn't connect either, dial up connection is running.

Thanks for any helpful input.

Uta

Raptor · « **Reply #3 on:** July 20, 2005, 04:46:15 AM »

You need to configure your computer for Internet access. Obtain these instructions from the ISP, as they differ per provider.

uta baviere · « **Reply #4 on:** July 20, 2005, 02:09:21 PM »

I corrected all TCP/IP settings. found AOD folder under adv. settings "Wins", containing file, Trainer.PPK. Moved folder and file in recycling bin, still no connection to server.

Raptor · « **Reply #5 on:** July 20, 2005, 02:24:51 PM »

Perhaps the server is down. Contact the administrator.

Fed · « **Reply #6 on:** July 20, 2005, 03:09:59 PM »

Open a dos prompt, type ping www.computerhope.com
and hit enter to make sure you're connected.

merlin_2 · « **Reply #7 on:** July 20, 2005, 04:25:41 PM »

http://help.safepages.com/setup/winxp/

mitchd · « **Reply #8 on:** July 20, 2005, 05:04:06 PM »

If you ISP has a Help Desk you should call them they will be able to help you setup your internet connection.

uta Baviere · « **Reply #9 on:** July 20, 2005, 07:08:01 PM »

thanks,
1. server not down, use my laptop
2. typed in ping www.computerhope.com, was conncected for 1hr, what now?

3. worked with ISP people for hrs.

4. will enter http://help.safepages.com/set up/winxp/ in my laptop and see....
many thanks for all input

Fed · « **Reply #10 on:** July 21, 2005, 12:27:28 AM »

Quote

typed in ping www.computerhope.com, was conncected for 1hr,

I'm not sure what you mean by this?
Did you sit there and watch an unmoving ping screen for an hour?

Did your ping command return packets like this?

Quote

C:\WINNT\system32>ping www.computerhope.com

Pinging computerhope.com [204.228.150.3] with 32 bytes of data:

Reply from 204.228.150.3: bytes=32 time=330ms TTL=47
Reply from 204.228.150.3: bytes=32 time=330ms TTL=47
Reply from 204.228.150.3: bytes=32 time=324ms TTL=47
Reply from 204.228.150.3: bytes=32 time=324ms TTL=47

Ping statistics for 204.228.150.3:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 324ms, Maximum = 330ms, Average = 327ms

uta baviere · « **Reply #11 on:** July 21, 2005, 08:25:12 AM »

Yes, ping command returned things like that. I don't know what to do with this .

Raptor · « **Reply #12 on:** July 21, 2005, 10:03:53 AM »

That means that you have a connection with the Internet and that your DNS server is functioning correctly.

Scan for viruses, spyware and trojan horses. Reset all Internet connection settings to default.

uta baviere · « **Reply #13 on:** July 21, 2005, 12:24:55 PM »

Run McAfee virus scan-negative
Don't know how to check for worms andTrojan Horses.
Have reset default settings for Internet Explorer.
When my problem started I run virus check. I had 2 potentially unwanted prgrs in the system.
"Pup name Adware -Websearch C:\system volume information\restore...
McAfee deleted these files.
thanks for all the precious help.

uta baviere · « **Reply #14 on:** July 21, 2005, 12:30:54 PM »

I also wrote down Adware Websearch Dialer-112.
I don't know if this is relevant.
Sometimes I ge the message:
Outlock Express could not bestarted another instance is still running on your computer"
In this case I hit 'end program 'and a window appears asking if Iwant to abort running download. I hit yes and been able to shut down computer. On
Sabernet window , no bytes are received in those instants.

Raptor · « **Reply #15 on:** July 21, 2005, 01:20:54 PM »

Virus scanners
AVG Free
-- Anti virus scanner

Anti spy/malware
Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy
-- Anti spyware scanner
Adaware SE Personal
-- Anti spyware scanner

Firewalls
Using only one firewall is advised. Dual firewalls may cause problems.
Using a hardware firewall and a software firewall is even more adviced.
ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration options

Removal tools
The following files are not substitutes for the ones described above.
They are either diagnostic tools or removal tools for malware of a certain kind

HijackThis
-- Manual malware remover. Post the HijackThis log generated only if requested!
McAfee Stinger
-- Virus removal tool. No substitute for a fully functional virus scanner!
CWshredder
-- CoolWebSearch removal tool. Widely known and persistant Hijacker.

uta baviere · « **Reply #16 on:** July 21, 2005, 08:23:56 PM »

Thanks for the input on spyware programs. If I could connect to Internet Explorer, I would be happy to download the stuff.

merlin_2 · « **Reply #17 on:** July 21, 2005, 08:35:26 PM »

http://support.microsoft.com/?kbid=318378

Fed · « **Reply #18 on:** July 21, 2005, 09:50:18 PM »

Disable system restore, re-start in safe mode with networking. Go to http://www.pandasoftware.com/activescan/ for a free scan.
Follow Raptor's links and run multiple scans.

TaTa · « **Reply #19 on:** July 21, 2005, 10:02:11 PM »

Thanks will work on it....... :-/

TaTa · « **Reply #20 on:** July 21, 2005, 10:46:03 PM »

I know how to start in safe mode , but what do you mean "with networking"?

Fed · « **Reply #21 on:** July 21, 2005, 10:55:41 PM »

If you hit F8 while booting you will see an option to start in safe mode with networking.

TaTa · « **Reply #22 on:** July 21, 2005, 11:06:00 PM »

Now I have a keyboard failure......after choosing -with networking.-

Fed · « **Reply #23 on:** July 21, 2005, 11:15:15 PM »

So it works in safe mode but not in safe mode with networking

Try it again.

TaTa · « **Reply #24 on:** July 21, 2005, 11:55:08 PM »

I read "keyboard failure" on black screen when starting the computer. When -with networking appears-, I can move the arrow key to highlight -with networking-.
After, cursor doesn't move.

Fed · « **Reply #25 on:** July 22, 2005, 12:01:04 AM »

So you use the curser keys to go down & highlight
safe mode with networking then the computer locks up?
If this is not the case try re-posting the result in English.

TaTa · « **Reply #26 on:** July 22, 2005, 12:06:25 AM »

sorry, I use the up and down keys to highlight .

Fed · « **Reply #27 on:** July 22, 2005, 12:08:31 AM »

.........and then what happens?

Edit: Is this you Flame?

dl65 · « **Reply #28 on:** July 22, 2005, 12:16:26 AM »

Quote

.........and then what happens?

Edit: Is this you Flame?

ROTFLMAO..........

Cheers
dl65

TaTa · « **Reply #29 on:** July 22, 2005, 09:00:15 AM »

Hi , I am not Flame.
after highlighting with networking, the Welcome screen comes up and I can't type in my passwork.

uta

Fed · « **Reply #30 on:** July 22, 2005, 09:01:39 PM »

Because you are posting here I assume you have access to the internet, download & run Raptor's programs, (on the bad computer) especially cwshedder.
(In safe mode only)

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Author Topic: internet explorer will not connect (Read 15414 times)

wrm

Flame

TaTa

Raptor

uta baviere

Raptor

Fed

merlin_2

mitchd

uta Baviere

Fed

uta baviere

Raptor

uta baviere

uta baviere

Raptor

uta baviere

merlin_2

Fed

TaTa

TaTa

Fed

TaTa

Fed

TaTa

Fed

TaTa

Fed

dl65

TaTa

Fed