Having a probelm with USB 2.0 Drivers

[Fajorey]

Hello. 1st time posting here so i hope i give you all I need.

The reason why i want 2.0 drivers is every time i connect something to any of my USB ports it tells me that they will run faster on a 2.0 USB port.... but i thought they were USB 2.0 Port, so thats why i am doing this.

I have a MSI MS-6702E 1.0 MoB.

I am trying to install USB 2.0 Drivers but im having problems.

A. I dont know what driver to install (What USB device to click on in  devmgmt.msc)

And

B. What driver do i need? I have a Few i see on a program i am using called, Driver Detective, but nothing is working atm. I fallow all the steps in the setup program but nothing updates.

This is what devmgmt.msc Looks like and you can see why i am so confused...

[Computer_Commando]

Start looking here:  http://www.msi.com/index.php?func=downloadindex

[Fajorey]

also I have another strange thing.... I only get this message when I use the back USB ports. But when i use the front USB port I do not get this message....

[Fajorey]

Start looking here:  http://www.msi.com/index.php?func=downloadindex

I tried the live update... but i didnt try looking. I found my MoB. but it says.

http://www.msi.com/index.php?func=downloaddetail&type=driver&maincat_no=1&prod_no=588
Note: For WinXP, please use Microsoft Windows Update to download driver from Microsoft or aquire the latest service pack

so i guess ill look on MS.



Im trying the Patch now, I dont know if this will work. patch is for under XP+SP1

[Computer_Commando]

... patch is for under XP+SP1

You have XP-SP1 or SP3?
It's odd that the back ones give that message & not the front ones; they're all controlled by the same chip.
Pretty sure the front USB's are the yellow connectors at the bottom of the pic; each one has 2 USB's.

[Fajorey]

I agree it is odd. But thats what happens. I have SP3

I can PM you my Belarc report if you want, Dont feel so good posting it for the world to see.

[Fajorey]

heres what my USB Root Hub is showing... But i have many many things hooked up, like this keyboard, USB MicroSD Reader, Webcam, Mouse, ECT....

Oh yeah, and i have strange ways of naming stuff im working on... like *censored*.html..... lawl

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[Fajorey]

ok so I hooked up my USB MicroSD card reader to the Front, then i hooked up my TB HD to the back. when i hooked it up to the back i got that baloon saying it wasn't usb 2.0. so i clicked on it to show available ports and BAM! well see for your self. the usb ports on the MoB and the Port in the front are on different USB hubs... so how do i fix that?

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[Computer_Commando]

...well see for your self. the usb ports on the MoB and the Port in the front are on different USB hubs... so how do i fix that...

That's normal.  They are different hubs.  A possibility for this anomoly is the rear ports are damaged in some way.  Also, there is a BIOS setting which controls speed:
Integrated Pheriphals--USB Device Setting
USB 1.0 Controller:  Enabled
USB 2.0 Controller:  Enabled
USB Operation Mode:  High Speed

Yours may vary somewhat from this.

[Fajorey]

in Bios all i see is USB enable/disable and USB legacy enable/disable

[Computer_Commando]

That's okay, no special settings.
Download USBView from Microsoft:  http://www.ftdichip.com/Resources/Utilities.htm
It's under the heading:  Microsoft USBView - USB Connection Viewer
It may help to sort things out.

You could also try this:  http://support.microsoft.com/kb/817900
It's not exactly your problem, but it won't hurt to try it.

[Fajorey]

well i could see this same information b4 in the dm. i guess another question then is how to i update the VIA rev 5 or later to USB 2.0?

also, this will create a problem for me, as i use a usb keyboard and mouse. if i uninstall all of them then. i will not beable to click restart. should i do a "hard" restart then?

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[Fajorey]

well i tried both. none worked.

[Computer_Commando]

I'm on my computer that has the VIA USB.  It's exactly the same as the image you show above in USBView.  Yours shows 8 USB 2.0 ports (the last group), 4 on the back and 4 inside.

Tell me more about your USB hard drive.  Is it a complete package or did you put a hard drive into a USB enclosure?  There are others that have the same issue as you.  Also, try your USB card reader in the back and see what happens.

[Fajorey]

card reader is the same. front says 2.0 back say that its slow. i see that many many people have the same prob as me... dating back a few years.  all have the VIA rev 5.

The TB Drive i have is a crappy slow POS. But it works... its a FreeAgent drive from seagate