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Computer Hope is the number one location for free computer help. We help everyone with all computer questions.
Can you provide some information? Which model is it? Does it work in the shop and not at your house?
Did you say
iPod? Did you mean
iPad?
Where are you? In the City? In a rural area?
How good is the connection on you laptop? What kind of Laptop?
How many Hot Spots have you tried? Are these Open Access Points?
Have you used Apple products before?