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Author Topic: Virus help needed - Please advise!  (Read 5953 times)

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MrPipps

    Topic Starter


    Rookie

    Virus help needed - Please advise!
    « on: March 26, 2011, 07:31:24 AM »
    I am sure that my computer is infected with a virus. I would like to know how best to remove it.

    Please find below my three logs, produced when running in safe mode: (1) HJT; (2) MWB; and (3) SAS.

    Will I need to run anything in addition to MalwareBytes, SuperAntiSpyware and CCleaner? Any advice would be much appreciated.

    1. MWB Log:
    Malwarebytes' Anti-Malware 1.50.1.1100
    www.malwarebytes.org

    Database version: 5363

    Windows 6.0.6002 Service Pack 2
    Internet Explorer 7.0.6002.18005

    26/03/2011 12:54:43
    mbam-log-2011-03-26 (12-54-43).txt

    Scan type: Quick scan
    Objects scanned: 140088
    Time elapsed: 3 minute(s), 44 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)


    2. HJT Log:
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 13:28:12, on 26/03/2011
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v7.00 (7.00.6002.18005)
    Boot mode: Safe mode

    Running processes:
    C:\Windows\Explorer.EXE
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: uTorrentBar Toolbar - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files\uTorrentBar\tbuTor.dll
    O1 - Hosts: ::1 localhost
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O2 - BHO: uTorrentBar Toolbar - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files\uTorrentBar\tbuTor.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: uTorrentBar Toolbar - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files\uTorrentBar\tbuTor.dll
    O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe" /mode2
    O4 - HKLM\..\Run: [MSSE] "C:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [WinampAgent] C:\Users\Mim\Winamp\winampa.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
    O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Startup: Sticky Notes.lnk = C:\Windows\System32\StikyNot.exe
    O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
    O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe

    --
    End of file - 6323 bytes


    3. SAS log:
    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 03/26/2011 at 01:42 PM

    Application Version : 4.48.1000

    Core Rules Database Version : 6343
    Trace Rules Database Version: 4155

    Scan type       : Quick Scan
    Total Scan Time : 00:06:23

    Memory items scanned      : 272
    Memory threats detected   : 0
    Registry items scanned    : 2267
    Registry threats detected : 0
    File items scanned        : 8207
    File threats detected     : 56

    Adware.Tracking Cookie
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@yieldmanager[1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@doubleclick[2].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@atdmt[1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@overture[1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@clicksor[2].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@bizzclick[2].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@statcounter[2].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@apmebf[1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@adtech[2].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@advertise[1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ru4[2].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@adbrite[2].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@invitemedia[2].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@adviva[1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@adxpose[1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@trafficengine[1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@media6degrees[2].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@audience2media[4].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@mediaplex[2].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@audience2media[5].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@audience2media[1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][3].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@audience2media[2].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@audience2media[3].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@realmedia[1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@pro-market[1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@myroitracking[1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@findology[2].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@tribalfusion[1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@serving-sys[1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@revsci[2].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@specificclick[1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@collective-media[2].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@imrworldwide[2].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][3].txt
       C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt

    Thank you

    [recovering disk space - old attachment deleted by admin]
    « Last Edit: March 26, 2011, 07:58:11 AM by MrPipps »

    SuperDave

    • Malware Removal Specialist


    • Genius
    • Thanked: 1020
    • Certifications: List
    • Experience: Expert
    • OS: Windows 10
    Re: Virus help needed - Please advise!
    « Reply #1 on: March 26, 2011, 12:29:17 PM »
    Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

    1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
    2. The fixes are specific to your problem and should only be used for this issue on this machine.
    3. If you don't know or understand something, please don't hesitate to ask.
    4. Please DO NOT run any other tools or scans while I am helping you.
    5. It is important that you reply to this thread. Do not start a new topic.
    6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
    7. Absence of symptoms does not mean that everything is clear.

    If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
    **********************************************
    Quote
    I am sure that my computer is infected with a virus.
    What makes you think this? Any strange behaviour?

    Download Security Check by screen317 from one of the following links and save it to your desktop.

    Link 1
    Link 2

    * Unzip SecurityCheck.zip and a folder named Security Check should appear.
    * Open the Security Check folder and double-click Security Check.bat
    * Follow the on-screen instructions inside of the black box.
    * A Notepad document should open automatically called checkup.txt
    * Post the contents of that document in your next reply.

    Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.
    **************************************************
    Download ComboFix by sUBs from one of the below links.  Be sure to save it to the Desktop.

    link # 1
    Link # 2
    If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    Close any open web browsers (Firefox, Internet Explorer, etc) before starting ComboFix.

    Temporarily disable your anti-virus, and any anti-spyware real-time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

    Right-click combofix.exe and select Run as Administrator and follow the prompts.
    When finished, ComboFix will produce a log for you.
    Post the ComboFix log and a new HijackThis log in your next reply.

    NOTE: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.

    Remember to re-enable your anti-virus and anti-spyware protection when ComboFix is complete.
    Windows 8 and Windows 10 dual boot with two SSD's

    alicaaa

    • Guest
    Re: Virus help needed - Please advise!
    « Reply #2 on: April 24, 2011, 01:34:02 AM »
    Your comment has been removed. Please do not post malware advice, or post here in the malware forum, unless you need help. First Warning!
    « Last Edit: April 24, 2011, 05:59:53 PM by SuperDave »